Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gisele Obando

San Diego

Summary

I'm enthusiastic, reliable, and always putting the customers first. I am a great team player and am always able to collaborate with my managers to make sure the restaurant is running as smoothly as possible. I take pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints, and resolving issues in a timely manner. I maintain focus and a positive attitude in stressful situations and high-volume environments.

Overview

1
1
year of professional experience

Work History

Busser

The Brigantine
07.2023 - Current
  • Reduced wait times for tables by quickly clearing and resetting them after guests departed.
  • Contributed to increased customer satisfaction by promptly addressing any concerns or requests.
  • Answered customer questions about food and beverage items and assisted with menu selections.

Head Hostess

The Brigantine
11.2022 - Current
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Handled guest complaints with tact and diplomacy, working to find satisfactory resolutions promptly.

Host Trainer

The Brigantine
05.2023 - Current
  • Improved team efficiency with thorough training on company policies, procedures, and best practices.
  • Collaborated with management to identify areas for improvement in staff performance and service quality.

Education

Bachelor of Science - Public Health

San Diego Mesa College
San Diego, CA
06.2026

High School Diploma -

Point Loma High School
San Diego, CA
06.2023

Skills

  • Strong Client Relations
  • Hospitality Management
  • Needs Assessment
  • Time Management
  • Guest Satisfaction

Timeline

Busser

The Brigantine
07.2023 - Current

Host Trainer

The Brigantine
05.2023 - Current

Head Hostess

The Brigantine
11.2022 - Current

Bachelor of Science - Public Health

San Diego Mesa College

High School Diploma -

Point Loma High School
Gisele Obando