Gisela Alvarez
Royal Oaks
Summary
A highly organized and detail-oriented professional with extensive experience in property management, team leadership, and compliance. Seeking to transition into the healthcare industry as a Sterile Processing Technician. Adept at managing operations, ensuring adherence to regulatory standards, and maintaining high safety protocols. Bringing strong skills in problem-solving, communication, and meticulous attention to detail. Committed to leveraging my background in operational efficiency and teamwork to contribute to the high standards of sterilization and patient care within a healthcare setting.
Overview
10
10
years of professional experience
Work History
DIRECTOR OF INSTRUCTION
Jim Booth Swim School
Watsonville
04.2015 - 02.2025
- Oversaw swim instruction programs, ensuring high-quality training and safety standards.
- Developed and implemented curriculum for all skill levels, from beginners to advanced swimmers.
- Recruited, trained, and supervised a team of swim instructors, fostering professional development.
- Managed class scheduling, student enrollment, and instructor assignments to optimize efficiency.
- Ensured compliance with safety regulations, including lifeguard certification and emergency protocols.
- Provided customer service by addressing parent concerns and enhancing student progress.
- Organized swim evaluations, special events, and competitions to engage students and improve retention.
- Maintained facility standards and collaborated with management to improve operations.
PROPERTY MANAGER
Thomas Safran & Associates
Santa Ana
10.2022 - 12.2023
- Oversaw a 199-unit Section 8/Tax Credit property undergoing rehabilitation, ensuring project deadlines were met.
- Managed a newly formed team, including four maintenance staff, an assistant manager, and a compliance specialist.
- Developed innovative solutions and analyzed complex situations to improve efficiency and compliance.
- Built trust and rapport with tenants, staff, and ownership through transparent communication and integrity-driven leadership.
- Supervised and maintained critical mechanical systems, including boilers, emergency generators, solar panels, fire panels, elevators, fire pumps, and HVAC units.
- Prepared detailed reports and coordinated staff efforts to achieve superior ratings in Real Estate Assessment Center (REAC) inspections, city inspections, CTCAC audits, and MOR audits.
PROPERTY MANAGER
The John Stewart Company
Anaheim
07.2021 - 10.2022
- Promoted from overseeing a 70-unit Permanent Supportive Housing complex to managing a 186-unit property.
- Lead, motivate, and coach a team of 5 onsite staff to ensure efficient operations.
- Conduct regular meetings with Supportive Services to monitor tenant status and proactively address concerns.
- Collaborate with local law enforcement to maintain safety and report illegal activity or security threats.
- Perform apartment inspections, documenting housekeeping concerns, maintenance needs, and code compliance issues.
- Prepare and analyze reports to track property trends and performance.
- Develop and manage the annual operating budget to optimize financial performance.
- Respond promptly to after-hours emergencies, ensuring tenant safety and property security.
ASSISTANT PROPERTY MANAGER
Mercy Housing
Santa Cruz
04.2019 - 07.2021
- Managed two multi-family apartment complexes, overseeing a total of 103 units.
- Investigated tenant complaints, disturbances, and lease violations, ensuring resolution per management policies.
- Coordinated with tenants to obtain required documentation and signatures for certifications and verification forms.
- Reviewed and approved tenant correspondence, ensuring compliance with regulations and policies.
- Scheduled and conducted property inspections, coordinating with maintenance for necessary repairs and tenant notifications.
- Worked with attorneys to process lease non-renewals, evictions, and orders of non-compliance, providing accurate documentation.
Education
MASTERS - HEALTHCARE ADMINISTRATION
Grand Canyon University
Phoenix, Arizona12-2026
STERILE PROCESSING ONLINE TECHNICAL TRAINING -
Purdue University
West Lafayette, Indiana02-2026
ASSOCIATE IN SCIENCE - HEALTH SCIENCE
Cabrillo College
Aptos, California05-2025
BACHELOR OF SCIENCE - CRIMINOLOGY, EMPHASIS IN VICTIMOLOGY
California State University, Fresno
Fresno, California05-2019
ASSOCIATE IN ARTS - LIBERAL ARTS
Cabrillo College
Aptos, CA05-2017
ASSOCIATE IN SCIENCE - CRIMINAL JUSTICE
Cabrillo College
Aptos, CA05-2017
Skills
- Detail-oriented approach
- Collaborative team management
- Compliance & Regulations
- Effective problem resolution
- Safety Standards
- Communication
- Organization & Time Management
- Inventory Management
- Ability to Follow Procedures
- Record Keeping and Documentation
- Adaptability & Willingness to Learn
References
References available upon request.
Timeline
PROPERTY MANAGER
Thomas Safran & Associates
10.2022 - 12.2023
PROPERTY MANAGER
The John Stewart Company
07.2021 - 10.2022
ASSISTANT PROPERTY MANAGER
Mercy Housing
04.2019 - 07.2021
DIRECTOR OF INSTRUCTION
Jim Booth Swim School
04.2015 - 02.2025
MASTERS - HEALTHCARE ADMINISTRATION
Grand Canyon University
STERILE PROCESSING ONLINE TECHNICAL TRAINING -
Purdue University
ASSOCIATE IN SCIENCE - HEALTH SCIENCE
Cabrillo College
BACHELOR OF SCIENCE - CRIMINOLOGY, EMPHASIS IN VICTIMOLOGY
California State University, Fresno
ASSOCIATE IN ARTS - LIBERAL ARTS
Cabrillo College
ASSOCIATE IN SCIENCE - CRIMINAL JUSTICE
Cabrillo College
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