GIRSLENY GONZALEZ
Hanford
Summary
Seeking a role of increased responsibilities and potential for advancement. Consistently manages priorities and meets deadlines while maintaining strong organization skills, which will also provide me with the opportunity for growth and advancement.
Overview
14
14
years of professional experience
Work History
Esthetician
Hair Gypsy Salons
03.2023 - Current
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
- Fostered friendly, warm, and exceptional customer experience.
Production Analyst
Marquez Brothers International
08.2018 - 08.2021
- Systems Citrix receiver
- Excel
- DAX reporting Database
- Outlook
- Downtime reports
- Theoretical Schedule Run time
- Help with Daily Milk tickets
- Reconciliations
- Inventory Adjustments
- Yields- on all production
Customer Service
Central Auto Insurance
10.2014 - 02.2018
- Certified in AVRS (DMV Services)
- Renewed Tags and Title Transfers
- Taking Payments for monthly installments
- Scanned and entered all applications sold by the agents
- Scanned and entered endorsements done to the customers policy's into their folders on Record Guardian
- Greeting Customers
- Made sure customers got the service they needed
- Learned all insurance companies sold in the agency
Tutor
Sullivan Learning Center tutoring
04.2014 - 07.2014
- Assist students in targeted subject areas via individual or group tutoring
- Model and encourage collaborative study strategies
- Create and manage resources
- Contribute to a friendly and productive learning environment
- Facilitate 3-4, 50-minute study sessions per week for targeted course
- Attended class lecture for targeted course and take notes
- Prepare session activities
- Contribute to a friendly and productive learning environment
- Meet regularly with supervisor and faculty of targeted course
Sub clerical assistant
Kings Canyon Unified School District
06.2013 - 12.2013
- Delegated tasks or responsibilities
- Demonstrated leadership
- Evaluating performance, programs, processes, or events
- Extensive experience providing project management and consulting services in school unified district to get the job done and coordinate the job right
- Group facilitating, managing group interactions
- Planning, budgeting, goal setting, or scheduling
- Proven leadership and organizational abilities
- Strongly committed to team-building and staff development
- A genuine desire to achieve, excel and evolve
- Ability to grasp new ideas and integrate them into desired results
- Ability to work independently in a fast-paced environment
- Able to coordinate several tasks simultaneously
Cashier/ Sales Associate
Big 5 Sporting Goods
10.2010 - 07.2013
- Cashiering
- Accepting payments from customers and give back exact change and receipts
- Highly skilled in using cash registers, and calculators to calculate the price of items that customers buy
- Proven record of using the right process for cash, credit cards, or other types of payment
- In-depth knowledge of handling returns and exchanges of goods
- Thorough understanding of counting the money is in register at the beginning and end of shift
- Customer Service
- Track record of greeting customers in a polite and friendly manner
- Able to bag and wrap customers' purchases
- Demonstrated ability to assist customers to sign up for store rewards programs and to apply for store gift cards
- Proven ability to answer customers' questions and give information regarding the business procedures and policies in an exact and customer-friendly way
Education
Esthetician License -
Milan Institute
Visalia, CA03.2023
Associate of Arts - Communications
Reedley Community College
Reedley, CA01.2015
Upward Bound Program
01.2014
Skills
- Problem Solving skills
- Communication Skills
- Excellent written and verbal communication skills
- Handling complaints
- Confident speaking abilities
- Emphatic listener
- Persuasive speaker
- Evaluating options
- Generating solutions
- Strong problem-solving skills
- Analytical skills
- Strong verbal communication
- Excellent presentation skills
- Negotiation skills
- Management skills
- Supervisory skills
- Reliability
- Trustworthiness
- Quality improvement techniques
- Coordinating activities
Languages
Spanish
Professional Working
English
Full Professional
Timeline
Esthetician
Hair Gypsy Salons
03.2023 - Current
Production Analyst
Marquez Brothers International
08.2018 - 08.2021
Customer Service
Central Auto Insurance
10.2014 - 02.2018
Tutor
Sullivan Learning Center tutoring
04.2014 - 07.2014
Sub clerical assistant
Kings Canyon Unified School District
06.2013 - 12.2013
Cashier/ Sales Associate
Big 5 Sporting Goods
10.2010 - 07.2013
Associate of Arts - Communications
Reedley Community College
Upward Bound Program
Esthetician License -
Milan Institute
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