Girish Verma
Toronto,Canada
Summary
Dynamic leader with a proven track record at SP Data Digital, adept in team building and relationship management. Excelled in enhancing customer retention and business growth through exceptional people skills and quantitative analysis. Achieved significant milestones by leveraging detailed-oriented strategies and leadership qualities, consistently surpassing quarterly targets.
Overview
7
7
years of professional experience
Work History
Team Manager
SP Data Digital
04.2021 - Current
- Building roadmaps for team members to achieve the desired goal
- Communicating any pertinent information regarding project timeline, goals and objects to the team
- Day to Day training on customer retention, relationship building, discovering new opportunities for business
- Creating weekly reports for each team member and analyse with operations manager
Technical Sales Representative
SP Data Digital
12.2019 - 04.2021
- Provide accurate and exceptional customer service, maintaining the company's standards
- Collaborate with advisors and provide them with quality referrals from the front line to support business growth
- Ensure strict compliance with transactions to minimize risk exposure
- Achieving quarterly targets with timely manner and supported the team for the same
Manager on Duty/Key Holder
Rogers Communications
07.2017 - 08.2019
- Worked on the Pilot program for Rogers Mastercards
- Implemented a social media advocacy platform, reducing content search time for regional managers and providing metrics on social media activity
- Created logs for record keeping, cold calls and resolving customer complaints
- Coaching agents of sales techniques, Active listening
Education
Canadian Investment Fund course -
IFSE
Toronto, ONInternational business Management - Financial Management, Financial Accounting, Business Analysis, Negotiation, People Communication skills
Seneca College
Toronto, ON12.2019
Skills
- People Skills
- Ability to learn quickly
- Handling Pressure
- Presentation Skills
- Adaptability
- Quantitative Analysis
- MS Office
- Detail Oriented
- Time management
- Customer service
- Leadership
- Microsoft word
- Documentation review
- People Person
- Team Building
- Relationship Management
- Debt management
- Business valuation
- Attention to detail
- Multitasking and organization
- Verbal and written communication
- Decision-making
- Cash handling
- Client relations
- Risk assessment
- Sales expertise
Languages
English
Hindi
Timeline
Team Manager
SP Data Digital
04.2021 - Current
Technical Sales Representative
SP Data Digital
12.2019 - 04.2021
Manager on Duty/Key Holder
Rogers Communications
07.2017 - 08.2019
International business Management - Financial Management, Financial Accounting, Business Analysis, Negotiation, People Communication skills
Seneca College
Canadian Investment Fund course -
IFSE
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