A young, ambitious,highly motivated and result-oriented individual seeking to work, where one can learn to deal with day to day situations and challenges in the work environment and contribute through interpersonal skills and past experiences.
Overview
2
2
years of professional experience
Work History
Security Supervisor
Garda World
05.2023 - 02.2024
Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Monitored CCTV cameras and alarm systems for security breaches.
Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Barista
Starbucks
03.2023 - 02.2024
Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Explained beverage preparation and offered samples to help customers choose ideal items.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Technical Support Representative
Teleperformance Call Center
09.2022 - 01.2023
Created user accounts and assigned permissions.
Improved customer satisfaction by providing timely and accurate technical support for various software and hardware issues.
Patched software and installed new versions to eliminate security problems and protect data.
Installed and configured operating systems and applications.
Delivered exceptional customer service by quickly addressing concerns and providing clear, concise explanations of technical solutions.
Sales Associate
Circle K Gas Station
02.2022 - 01.2023
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Streamlined processes within the store''s operations by organizing merchandise layouts for easy access.
Built customer loyalty and retention by delivering excellent shopping experiences.