Summary
Overview
Work History
Education
Skills
Timeline
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Girija Saini

Hayward

Summary

Dynamic retail professional with a proven track record at Walmart, excelling in cash handling accuracy and customer engagement. Recognized for enhancing customer satisfaction through effective problem-solving and a positive demeanor. Successfully managed inventory levels, contributing to reduced waste and improved profit margins while training team members to deliver exceptional service.

Overview

7
7
years of professional experience

Work History

Retail Associate

Walmart
10.2024 - Current
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
  • Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
  • Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
  • Provided excellent customer service, addressing inquiries and resolving issues swiftly.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

Shift Leader Manager

Taco Bell
12.2018 - 10.2024
  • Oversaw cash handling procedures, reducing discrepancies and increasing overall accuracy in financial transactions.
  • Trained and mentored new employees to maximize team performance.
  • Resolved customer complaints promptly and professionally, fostering positive relationships and maintaining brand loyalty.
  • Adapted quickly to changing circumstances during shifts by reallocating resources effectively while maintaining a high level of customer satisfaction.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Established clear lines of communication within the team, promoting collaboration and efficient problem-solving capabilities among staff members.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Managed inventory levels for optimal stock availability, resulting in reduced waste and increased profit margins.
  • Tracked receipts, employee hours, and inventory movements.
  • Successfully maintained strict adherence to food safety guidelines as per local regulations, ensuring consistent delivery of high-quality products at all times.

Education

SD SENIOR SECONDARY SCHOOL
Haryana India
06.2016

Skills

  • Reliability
  • Customer engagement
  • Positive and engaging demeanor
  • Cash handling accuracy
  • Hospitality and accommodation

Timeline

Retail Associate

Walmart
10.2024 - Current

Shift Leader Manager

Taco Bell
12.2018 - 10.2024

SD SENIOR SECONDARY SCHOOL

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Girija Saini