Giovanny De La Cruz
Lincoln
Summary
Motivated Bar Tender skilled in building loyal customer following by greeting guests, recalling names of repeat customers, and consistently providing excellent dining experience. Menu expert, adept at helping guests make selections based on food preferences. Professional mannered Real Estate agent, that knows how to handle legal transactions, and talk/ relate to consumers.
Overview
8
8
years of professional experience
Work History
Bar Tender
Fieldhouse Sports Bar
2023.03 - Current
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
Beertender
Fort Rock Brewing
2022.11 - Current
- Educated patrons on various beer styles, enhancing their appreciation and enjoyment.
- Engaged customers through product knowledge sharing, sparking interest in new offerings.
- Maintained a clean and organized bar environment for improved customer experience.
- Collaborated with fellow staff members to optimize workflow and service quality.
- Developed rapport with customers, fostering a friendly and loyal clientele base.
- Assisted in inventory management, ensuring adequate stock levels for smooth operations.
Real Estate Agent
Prime Equity Realty
2018.12 - Current
- Consulted with customers to effectively guide processes of purchasing and sales
- Maintained client database and followed up regularly to offer buying and selling assistance
- Managed full schedules of appointments, showings, and open houses to complete consistent sales
- Researched similar properties to determine correct asking prices and expected sales prices for new listings
- Wrote engaging descriptions and took attractive photographs to build professional listings for each property
- Completed accurate legal paperwork for sales, leases, and property transfers
- Advised clients whether homes might meet their needs and whether the properties were suitable, based on thorough inspections.
Server
Lazy Dog
2019.12 - 2021.08
- Server training
- Safe alcohol service
- Process payments
- Food handling
- Knowledgeable of current breweries and beer styles
- Communicated customers' menu choices and special requests to kitchen staff to minimize errors
- Upheld high sanitation and safety standards while delivering and serving food
- Restocked stations regularly to help team stay efficient and meet customers' needs
- Engaged customers in friendly conversation to boost satisfaction and loyalty to restaurant
- Entered orders, delivered food and beverages, and processed payments
- Cleaned and reset tables quickly between each customer group
- Trained new servers in restaurant procedures and customer service standards
- Assisted guests with making menu choices
- Fostered fun atmosphere and family-style work environment.
Bayhoost
Top Golf
2016.07 - 2019.06
- Delivered or collected final bill and processed cash and credit card payments
- Cleaned and sanitized tables, menus, and dining areas in accordance with company and industry standards
- Informed guests about daily specials, new dishes, and changes in the menu
- Mitigated risks by ensuring sanitary environment and monitoring alcohol service.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Restaurant Busser
Black Vinyl Brewery
2016.03 - 2016.07
- Maintained dining room and kitchen cleanliness and inventory
- Removed dishes and soiled utensils throughout customer meals to keep tables clean and tidy
- Prepared dining room for customers by sanitizing and clearing tables quickly
- Operated an industrial dishwasher, washing dishes and glassware by hand according to specific instructions
- Performed janitorial duties, including sweeping and mopping, taking out the trash, and restocking restrooms
Education
High School Diploma -
Rocklin High School
Rocklin, CA06.2013
Skills
- Multitasking and Prioritization
- Bar Operations and Logistics
- Food and Beverage Service
- Identification and Compliance
- Monitoring Alcohol Consumption
- Ability to Lift 30 Pounds
- Handling Difficult Customers
- Interpersonal Relationships
- Supply and Inventory Maintenance
- Self-Motivated
- Point of Sale Systems
- Relationship Building
Timeline
Bar Tender
Fieldhouse Sports Bar
2023.03 - Current
Beertender
Fort Rock Brewing
2022.11 - Current
Server
Lazy Dog
2019.12 - 2021.08
Real Estate Agent
Prime Equity Realty
2018.12 - Current
Bayhoost
Top Golf
2016.07 - 2019.06
Restaurant Busser
Black Vinyl Brewery
2016.03 - 2016.07
High School Diploma -
Rocklin High School
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