Giovanni Gonzalez
Lancaster
Summary
Recent graduate with foundational knowledge in Business Accounting, Finances, and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Responsible Technician with excellent troubleshooting, great customer service and analytics skills coupled with more than 8 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds. Familiar with using power tools, plumbing, heavy lifting, most electrical equipment.
Overview
9
9
years of professional experience
Work History
Aquarium Technician
Aquarium Specialist
08.2016 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Conducted detailed diagnostics to identify issues, leading to decrease in system downtimes.
- Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- In charge of invoices for clients, would use Quick Books, Excel Sheet and Intuit to create bills for clients, accounts receivables, payables and any sort of debt they had.
Target Security
Target
09.2023 - 07.2024
- Security at Target, had to handle cases of people who would shoplift and build files on them. Had to work on using cameras and also quick thinking to ensure that the store was in safe hands.
- Currently have a Proprietary Private Security Officer License
- Self-motivated, with a strong sense of personal responsibility.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Paid attention to detail while completing assignments.
- Proven ability to learn quickly and adapt to new situations.
Tax Preparer
Vita
08.2023 - 05.2024
- Licensed VITA Preparer, did the taxes for low income clients at no cost, Internship.
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Communicated with clients regarding tax situations, providing guidance on financial decisions.
- Analyzed financial records to verify accuracy of tax returns.
- Educated clients on tax planning strategies, helping them save money in future years.
- Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
- Prepared tax returns for clients in various industries according to government regulations and requirements.
- Increased client satisfaction by providing accurate and timely tax preparation services.
- Reduced errors through meticulous review of financial documents and double-checking calculations.
- Completed and filed returns with tax departments at local, state, and federal levels.
- Managed multiple deadlines efficiently, ensuring all clients'' taxes were filed on time without compromising quality or accuracy.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
Education
BBA - Accounting And Finance
Woodbury University
Burbank, CA08-2025
High School Diploma -
Eastside High School
Lancaster, CA06-2021
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Power Tools and Equipment
- Installation and repair
- Maintenance and repairs
- Documentation and reporting
- Equipment maintenance
- Work Planning and Prioritization
- Heavy lifting
- Repair services
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Target Security
Target
09.2023 - 07.2024
Tax Preparer
Vita
08.2023 - 05.2024
Aquarium Technician
Aquarium Specialist
08.2016 - Current
BBA - Accounting And Finance
Woodbury University
High School Diploma -
Eastside High School
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