Giovanni Diaz
Delano
Summary
Driven and detail-oriented professional with a strong background in the food service industry, notably at Taqueria Texcoco. Excelled in enhancing customer satisfaction through exceptional service and maintaining high accuracy in cash handling. Demonstrated work ethic and integrity, alongside a knack for improving operational efficiency and reducing food waste, contributing significantly to workplace productivity and customer loyalty.
Overview
7
7
years of professional experience
Work History
Cashier
Taqueria Texcoco
03.2023 - 01.2025
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Supported marketing initiatives by setting up and maintaining promotional displays.
Cook Manager
Taqueria Texcoco
03.2023 - 01.2025
- Enhanced kitchen efficiency by streamlining prep processes and optimizing ingredient usage.
- Adapted cooking methods to accommodate special dietary requests without compromising dish integrity or taste.
- Reduced food waste by implementing proper portion control techniques and monitoring inventory levels.
Restaurant Waiter
Taqueria Tampico
03.2018 - 08.2019
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
High School Diploma -
Delano High School
Delano, CA06.2020
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Team collaboration
- Multitasking and organization
Timeline
Cashier
Taqueria Texcoco
03.2023 - 01.2025
Cook Manager
Taqueria Texcoco
03.2023 - 01.2025
Restaurant Waiter
Taqueria Tampico
03.2018 - 08.2019
High School Diploma -
Delano High School
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