Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Giovanni Dejoie

Montreal,QC

Summary

Adept in bilingual communication and proficient with Office software, I excel in transforming challenges into solutions. At SCE, I enhanced office efficiency and supported staff with top-tier administrative skills. My background also includes roles in customer service and sales, where I leveraged patience and problem-solving to elevate customer satisfaction and operational productivity.

Overview

10
10
years of professional experience

Work History

Secretary

SCE (Service Comptabilité Excellence)
Montreal, Quebec
02.2020 - Current
  • Provided administrative support to the office manager and other staff members.
  • Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
  • Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.

Customer Service Representative

Shaw Communications
Vancouver, British Columbia
03.2017 - 02.2020
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.

Cashier

Shell
Laval, Quebec
03.2015 - 02.2017
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.

Education

High School Diploma -

École Secondaire Des Patriotes
St-Eustache, Qc
06-2014

Skills

  • Calendar Management
  • Patience
  • Organization
  • Problem-Solving
  • Adaptability
  • Communication
  • Conflict Resolution
  • Data Entry
  • Multi-tasking
  • Proficiency with Office Software
  • Appointment Scheduling
  • Database Administration

Languages

English
Native/ Bilingual
French
Native/ Bilingual

Timeline

Secretary

SCE (Service Comptabilité Excellence)
02.2020 - Current

Customer Service Representative

Shaw Communications
03.2017 - 02.2020

Cashier

Shell
03.2015 - 02.2017

High School Diploma -

École Secondaire Des Patriotes

Similar Profiles

CREATE PROFILE
Giovanni Dejoie