Giovanni Campos
San Bernardino
Summary
Knowledgeable Service Training Instructor with a strong foundation in developing and delivering engaging training programs. Successfully guided numerous teams through comprehensive training sessions, resulting in improved performance. Demonstrated effective communication and adaptability in varied learning environments.
Overview
2
2
Languages
12
12
years of professional experience
Work History
Tutor
Universal Technical Institute
Rancho Cucamonga
05.2014 - 12.2014
- Provide tutoring to help peer students in need of assistance with class work/ material.
- Teach students methods for studying and preparing for tests.
- Help with study guides.
- Provide assistance with misunderstood lessons.
Entry Level Machinist
Brad Anderson Enterprises
Ontario
01.2015 - 02.2015
- Prepared engines for assembly, ensuring readiness for production.
- Cleaned and assembled rotating assemblies, contributing to operational efficiency.
- Be organized and meticulous in the work area.
- Adjusted machine settings to reduce waste and improve efficiency.
Field Service Technician
Crown Lift Trucks
Ontario
02.2015 - 03.2022
- Troubleshot, diagnosed, and repaired Crown and various lift truck models to ensure operational efficiency.
- Performed planned maintenance on customer lift trucks to maintain reliability and safety standards.
- Maintained service van and organized inventory for efficient operations.
- Processed job completion paperwork to ensure accurate service records and timely follow-up.
- Diagnosed and repaired various types of material handling equipment, ensuring optimal performance and safety standards.
- Conducted scheduled maintenance on forklifts and pallet jacks, enhancing equipment reliability and longevity.
- Trained junior technicians on troubleshooting techniques, fostering skill development and knowledge sharing within the team.
- Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.
- Strengthened relationships with customers by understanding their needs and delivering tailored solutions that exceeded expectations.
Service Training Instructor
Crown Equipment Corporation
La Verne, Ca
03.2022 - Current
- Delivered engaging training sessions on equipment operation and safety protocols.
- Facilitated hands-on demonstrations to reinforce learning objectives and practical skills.
- Developed instructional materials to enhance participant understanding and retention.
- Assessed trainee performance and provided constructive feedback for continuous improvement.
- Mentored new instructors, fostering a culture of knowledge sharing and professional development.
- Streamlined training processes, enhancing efficiency in onboarding new employees.
Education
Bachelors - Automotive & Diesel/Industrial Technologies
Universal Technical Institute
Rancho Cucamonga12-2014
Skills
- Detail Oriented
- Organized
- Fast Learner
- Punctual
- Teaching techniques
- Self Motivated
- Interpersonal communication
- Effective communication
- Leadership qualities
LANGUAGES
Spanish: Read, Write, Speak Fluently
English: Read, Write, Speak Fluently
Timeline
Service Training Instructor
Crown Equipment Corporation
03.2022 - Current
Field Service Technician
Crown Lift Trucks
02.2015 - 03.2022
Entry Level Machinist
Brad Anderson Enterprises
01.2015 - 02.2015
Tutor
Universal Technical Institute
05.2014 - 12.2014
Bachelors - Automotive & Diesel/Industrial Technologies
Universal Technical Institute
AWARDS
2 Year Anniversary
5 Year Anniversary
10 Year Anniversary