Instructional Assistant
Giovanna Tellez
IUSD
Inglewood
1
Language
30
years of professional experience
Dynamic instructional assistant with a strong background in special education at IUSD, adept at implementing tailored teaching strategies and fostering effective communication. Recognized for enhancing student engagement and progress through small group instruction and collaborative teamwork. Bilingual and committed to creating inclusive learning environments that support diverse student needs.
Work History
Instructional Assistant
26 Years 7 Months- Supported special education teachers with individualized instruction aligned to IEP goals and classroom accommodations.
- Reinforced reading, math, and communication skills through small-group and one-on-one student support.
- Implemented behavior intervention strategies to maintain safe, structured learning environments.
- Monitored student progress and documented observations for instructional and support planning.
- Prepared instructional materials and adapted assignments for varied student learning needs.
- Collaborated with teachers, specialists, and families to support consistent student success.
- Modeled calm guidance and de-escalation techniques for students requiring additional behavioral support.
- Provided one-on-one assistance in academic subjects such as reading, writing, math, and social studies to help students achieve their full potential.
Sales Associate
3 Years 8 Months- Delivered attentive customer service while recommending apparel sizes, fits, and product options.
- Processed transactions accurately using point-of-sale system and handled cash, card, and returns.
- Maintained organized sales floor through merchandising, folding, and replenishing seasonal inventory.
- Supported fitting room operations by managing try-ons, recovering items, and restocking merchandise.
- Assisted customers with product selection by applying strong knowledge of styles, materials, and promotions.
- Resolved customer concerns professionally while protecting store standards and supporting positive shopping experiences.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
7 Months- Monitored inventory levels and communicated replenishment needs to maintain merchandise availability.
- Trained new associates on register procedures, floor coverage, and company sales expectations.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Sales Associate
1 Month- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Sandwich Artist
5 Months- Assembled custom sandwiches and salads to guest specifications while following recipe standards and portion controls.
- Operated POS system to process orders, handle cash, and complete accurate customer transactions.
- Maintained clean, sanitary service areas by following food safety, hygiene, and sanitation procedures.
- Restocked bread, meats, cheeses, vegetables, and condiments to support efficient service flow.
- Prepared ingredients, sliced products, and organized station setup to ensure readiness for busy periods.
- Greeted customers, clarified order details, and delivered friendly service in fast-paced environment.
- Kept workplace clean and organized in line with restaurant policies.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
Education
High School Diploma
Skills
Classroom organization
Effective communication
Small group instruction
Calm and patient demeanor
Parent-teacher collaboration
Teaching strategies
Instructional support
Special education assistance
Language proficiency
Bilingual communication
Teamwork and cooperation
Problem-solving
Strong work ethic and dependable
Time management
Attention to detail
Problem-solving abilities
Multitasking
Reliability
Excellent communication
Creative thinking
Active listening
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Carter's
04.2018 - 12.2021Read More
Instructional Assistant
IUSD
04.2000 - CurrentRead More
Sales Associate
Target
04.1999 - 11.1999Read More
Sales Associate
STRUCTURE
06.1998 - 07.1998Read More
Sandwich Artist
Subway
06.1996 - 11.1996Read More
Inglewood High School
High School Diploma
Read More