Giovanna Rodriguez
La Mesa
Summary
Dynamic and compassionate individual with a diverse background in healthcare, child care/education, and finance. Has provided empathetic homecare to participants and their families, ensuring a comfortable and supportive living environment. Has background as an Accounts Receivable Specialist which has provided organizational and financial skills, particularly in managing client information and verifying insurance details. Also has experience working with children in after-school programs, from a large age range. A dedicated individual who can enhance patient and family's experience through exceptional service and a positive attitude.
Overview
3
3
years of professional experience
1
1
Certification
Work History
CNA
St. Paul’s Senior Services
01.2024 - Current
- Provided assistance with ADLs while preserving dignity
- Provided assistance with IADLs such as cleaning, changing linen (occupied/unoccupied beds)
- Assisted with ambulation and transfers to bed and showers, using proper body mechanics
- Took vital sign assessments when need and/or directed
- Observed and reported changes in conditions, symptoms, and unusual behavior to RNs
- Verified correct individual and time of medication for medication reminders
- Collaborated and recommended changes in care plans with IDT members to ensure quality care was being provided
- Recognized signs, symptoms of abuse, neglect and reported them per policy
- Documented patient care services by charting on an online system
Program Leader
ARC - Prime Time
10.2021 - 10.2023
- Created fun appropriate activities for students ranging from transitional kindergarten to eight grade
- Ensured safety of students during indoor and outdoor activities
- Assisted students in completion of homework
- Developed relationships with parents through communication on their students progress
- Maintained documentation on students attendance to program
- Adapted program to fit students needs and interests
Accounts Receivable Specialist
SERVPRO of San Diego City SW
08.2022 - 09.2023
- Greeted vendors and clients coming into the facility
- Responsible for all accounts receivables for 4 California franchises and 3 Oregon franchises
- Entered detailed notes about client communication
- Set up payment plans approved by management
- Contacted clients and companies with overdue payments via email, text message, phone call, and mail
- Performed various administrative tasks as needed
Education
High school diploma -
Grossmont Secondary School
La Mesa, CA07.2021
Skills
- Compassionate communicator
- Detail oriented
- Fast learner
- Verbal communication (English and Spanish)
- Good observation
- Responsible
- Team player
Certification
- Certified Nursing Assistant (CNA) - State Boards of Nursing
- Basic Life Support (BLS) Certification - American Heart Association.
- CPR/AED Certification - American Heart Association
Timeline
CNA
St. Paul’s Senior Services
01.2024 - Current
Accounts Receivable Specialist
SERVPRO of San Diego City SW
08.2022 - 09.2023
Program Leader
ARC - Prime Time
10.2021 - 10.2023
- Certified Nursing Assistant (CNA) - State Boards of Nursing
- Basic Life Support (BLS) Certification - American Heart Association.
- CPR/AED Certification - American Heart Association
High school diploma -
Grossmont Secondary School
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