Giovanna Ramos
Bakersfield,CA
Summary
Experienced with handling cash transactions and providing excellent customer service. Utilizes effective communication to ensure customer satisfaction and resolve issues promptly. Track record of maintaining accuracy and efficiency in fast-paced environment.
Overview
4
4
years of professional experience
Work History
Fast Food Worker
Chick-fil-A
07.2023 - Current
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Implemented improvements in workflow efficiency during peak hours.
Restaurant Manager
Tonys Pizzeria & Restaurant
06.2022 - 04.2024
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Reconciled cash and credit card transactions to maintain accurate records.
Retail Sales Associate
Famous Footwear
06.2021 - 06.2022
- Assisted customers by providing product knowledge and recommendations to enhance shopping experience.
- Managed inventory levels, ensuring stock availability and accurate product displays.
- Trained new associates on sales techniques and store policies to improve team performance.
Education
Bachelor of Arts - Psychology
Vanguard University
Costa Mesa, CA05-2026
Associate of Arts - Psychology
Bakersfield College
Bakersfield, CA05-2024
Skills
- Client support
- Enthusiastic engagement
- Organized multi-tasker
- Efficient service provider
Accomplishments
- Promoted to Crew Shift Leader after less than four months of employment.
- Awarded a Chick-fil-a scholarship for exemplary work ethic and nearly two years of dedicated employment.
Languages
Spanish
Limited Working
Timeline
Fast Food Worker
Chick-fil-A
07.2023 - Current
Restaurant Manager
Tonys Pizzeria & Restaurant
06.2022 - 04.2024
Retail Sales Associate
Famous Footwear
06.2021 - 06.2022
Bachelor of Arts - Psychology
Vanguard University
Associate of Arts - Psychology
Bakersfield College
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