Giovanna Parlagreco

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

• Hospital Nursing Unit Clerk Program/ Medical Administration, Performed clerical duties, such as data entry, answering phone calls, relaying messages, transferring calls as required, and word processing.
• Responded to inquiries regarding medical appointments/ scheduling, cancellations, referrals, and other general inquiries.
• Obtained medical records from outside facilities and doctors' offices.
• Completed registration of all new patients quickly and cordially, and inputted into the EMR system, ensuring attention to detail and accuracy.
• Maintained up-to-date patients' contact information and medical history as per visit, while maintaining strict confidentiality of each patient's file., Followed physicians' medical transcripts and converted them into written reports.

• Proven administrative experience working in a busy and high-volume office environment, while ensuring customer satisfaction.
• Ability to work cooperatively with a wide variety of individuals at professional levels.
• Strong organization skills with ability to prioritize workloads, as well as meet tight deadlines.
• Familiar with medical terminology and Electronic Medical Record (EMR) system.
• Motivated learner and able to quickly grasp new concept, approaches or systems.
• Confident, hardworking employee who is committed to achieving excellence.