
Administrative and operations professional with experience in business analysis, customer support, and office administration. Strong organizational, communication, and problem-solving skills developed in fast-paced and multicultural environments. Experienced supporting daily operations, improving processes, and working collaboratively across teams. Seeking administrative or office support opportunities.
Engaged in international cultural exchange program, enhancing cross-cultural communication skills and adaptability.
Analyzed operational processes to identify opportunities for improvement and efficiency gains. Developed data-driven insights and dashboards to support decision-making and enhance team performance. Collaborated with cross-functional teams to implement strategic improvements and optimize customer support operations.
Managed third-line support for merchants, supporting early-stage sales growth and guiding new store owners through their onboarding journey. Provided consultative support to identify business opportunities and drive performance improvements.
Provided support to parents, students, and staff, performing various school administrative duties to ensure smooth daily operations.