GIOVAH ROSH HANAH ARAFILES
Pembroke,ON
Summary
Well-qualified financial/ administrative systems leader offering demonstrated skill and success in managing internal accounting processes, improving controls and strengthening systems for optimal performance. Proficient in all aspects of accounting, including accounts payable and receivable, payroll and Office Management . Gifted in building and leading solid teams to handle high-volume operations with consistency, accuracy and full compliance with regulatory requirements. Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Social Worker
Upper Ottawa Valley Community
05.2023 - Current
- Updated client documentation for accurate, compliant and current records
- Supported clients and families with empathy and compassion during difficult times
- Advocated for clients to assure respected rights and wishes
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs
- Assisted clients with navigating and accessing social services such as housing and medical care
- Helped clients develop new coping mechanisms and techniques to drive behavior modification
- De-escalated stressful situations through individual and family crisis interventions
- Maintained regular contact with clients by calling and visiting clients' homes.
Community Support Worker
ACCESS Healthcare Services
05.2022 - 05.2023
- Provided emotional support to affected residents and victims and assisted in developing long-term recovery plans and goals
- Enlisted support of volunteers and collaborated with businesses and community groups
- Received and resolved average of [5-10] calls each week regarding complaints and problems
- Participated in community events and activities to increase awareness of available social services
- Developed and implemented programs to meet social service needs of community.
Unregulated Care Provider, Marianhill, Medications
01.2021 - 05.2022
- Built strong relationships with clients to deliver emotional support and companionship
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance
- Assisted with dressing guidance, grooming, meal preparation
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives
- Administered
Personal Support Worker
Marianhill
01.2021 - 05.2022
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance
- Built strong relationships with clients to deliver emotional support and companionship
- Assisted clients with daily living needs to maintain self-esteem and general wellness
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels
- Provided safe mobility support to help patients move around personal and public spaces
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Office Administrator Assistant
Diocese Of Pembroke, Cathedral Parish
08.2019 - 01.2021
- Interacted with customers (Parishioners) by phone, email, or in-person to provide information
- Answered multi-line phone system, routing calls, delivering messages to Clergy (Staff) and greeting visitors
- Maintained electronic and paper filing systems for easy retrieval of information
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities
- Reconciled account files and produced monthly reports
- Assisted in preparation and processing of payroll to facilitate prompt staff payments
- Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events
- Managed and properly accounted for petty cash issued to facilitate general office activities
- Successfully managed budgets and allocated resources to maximize productivity and profitability
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
Receptionist
Process, Congregation Of Sisters Of Saint Joseph
06.2018 - 07.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Confirmed appointments, communicated with clients, and updated client records
- Kept reception area clean and neat to give visitors positive first impression
- Answered phone promptly and directed incoming calls to correct offices
- Responded to inquiries from callers seeking information
- Resolved customer problems and complaints
- Handled cash transactions and maintained sales and payments records accurately
- Corresponded with clients through email, telephone, or postal mail.
Registered Nurse, Medical
Baguio General Hospital
03.2017 - 05.2018
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions
- Administered medications via oral, IV, and intramuscular injections and monitored responses
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols
- Implemented medication and IV administration, catheter insertion, and airway management
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
Education
Graduated -
DCS/DEC - Business Accountancy
Algonquin College
Pembroke, ON06.2021
Bachelor of Science -
Saint Louis University of The Philippines
10.2016
Skills
- Report Creation
- Clerical Support
- Business Activity Tracking
- Microsoft Office
- Human Resource
- Office Administration
- Electronic Charting
- Microsoft Publish
- Workforce Management
- Deposit Collection
- Payroll
- Account Reconciliation Processes
- Database Maintenance
- Business Operations and Forecasting
- Resource Monitoring and Control
- Effective and Professional Communication
- Critical Thinking and Analysis
- Accounting and Bookkeeping
- Payroll Auditing
- Tax Preparation
- Finance
- Financial Management
- Outlook
- Customer Relations
- Daily Logs
- Mental Illness Treatment
- Managing Transportation
- Community Mental Health Programs
- Developmental Disabilities
- Community Integration
- Supporting Daily Living Needs
- Multi-Line Telephone Operation
- Project Management Abilities
- Crisis Intervention
- Medications
Languages
English
Full Professional
French
Limited Working
Certification
PSW - Personal Support Worker
DCA - Direct Care Aide
RN - Registered Nurse (International)
CHCP BLS - CPR, AED, First Aide
Timeline
Social Worker
Upper Ottawa Valley Community
05.2023 - Current
Community Support Worker
ACCESS Healthcare Services
05.2022 - 05.2023
Unregulated Care Provider, Marianhill, Medications
01.2021 - 05.2022
Personal Support Worker
Marianhill
01.2021 - 05.2022
Office Administrator Assistant
Diocese Of Pembroke, Cathedral Parish
08.2019 - 01.2021
Receptionist
Process, Congregation Of Sisters Of Saint Joseph
06.2018 - 07.2019
Registered Nurse, Medical
Baguio General Hospital
03.2017 - 05.2018
Graduated -
DCS/DEC - Business Accountancy
Algonquin College
Bachelor of Science -
Saint Louis University of The Philippines
Similar Profiles
Melissa BretonMelissa Breton
Community Support Worker at Community Living Upper Ottawa ValleyCommunity Support Worker at Community Living Upper Ottawa Valley
Bambi OwensBambi Owens
Registered Nurse at Upper Valley Medical CenterRegistered Nurse at Upper Valley Medical Center
Anette GalindoAnette Galindo
Patient care coordinator at Upper Valley Urgent CarePatient care coordinator at Upper Valley Urgent Care