Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Giorgio Cotroneo

Winnipeg,MB

Summary

Claims specialist with strong focus on resolving issues efficiently and delivering results. Adept at managing complex claims processes, analyzing data, and ensuring compliance with regulations. Known for excellent teamwork and adaptability in dynamic environments. Skilled in customer service, communication, and problem-solving, consistently contributing to organizational success.

Overview

4
4
years of professional experience

Work History

Warranty Claims Administrator

Ginos Homes
05.2022 - Current
  • Spoke with customers daily as well as trades/contractors in an effort to have any warranty claims completed.
  • Reduced claim processing time by streamlining workflows and implementing efficient practices.
  • Stayed updated with industry regulations, ensuring compliance in all claim-handling procedures.
  • Provided exceptional customer service during stressful situations involving accident victims or property damage incidents.
  • Developed easy-to-understand reports for management, detailing key metrics and performance indicators of the claims department.

Busser

Bellissimo Restaurant & Lounge
12.2020 - Current
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Spoke with customers to ensure they were satisfied at all times.
  • Ensuring that all necessary supplies were stocked at the end of the shift.
  • Trained new staff in bussing and cleaning procedures.

Screener

Victoria Hospital
03.2021 - 10.2021
  • Screened everyone who entered the hospital in compliance with COVID 19 regulations.
  • Developed training materials for new screeners on best practices, improving overall team efficiency and consistency in evaluation methods.
  • Interacted with public to give directions, explain rules, and regulations and respond to inquiries.
  • Complied with all federal, state, and local regulations as well as company rules.

Education

Bachelor of Commerce (Honours) - Accounting And Finance

University of Manitoba
Winnipeg, None
12-2026

Skills

  • Detail oriented
  • Professionalism
  • Scheduling and calendar management
  • Data Analysis
  • Multitasking
  • Reliability
  • Adaptability

Languages

English
Full Professional

Timeline

Warranty Claims Administrator

Ginos Homes
05.2022 - Current

Screener

Victoria Hospital
03.2021 - 10.2021

Busser

Bellissimo Restaurant & Lounge
12.2020 - Current

Bachelor of Commerce (Honours) - Accounting And Finance

University of Manitoba

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Giorgio Cotroneo