Professional Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Interests
Timeline
Hillcrest Honors Award Reipient 2025

Gioia Marino

Gioia's Room Boutique
San Diego
3
Languages
26
years of professional experience

Results-oriented professional with extensive experience in small business operations and community engagement. Known for strong public speaking and relationship-building abilities, successfully fostering client loyalty and enhancing brand visibility through targeted marketing strategies.

Work History

Owner

14 Years 4 Months
Gioia's Room Boutique | 04.2012 - Current
  • Developed and implemented marketing strategies to enhance brand visibility and customer engagement.
  • Analyzed sales trends to optimize product assortment and pricing strategies for maximum profitability.
  • Curated customer relationships, producing long term clients. Provided excellent customer service excellence.
  • Cultivated realtionshios with eythically sourced brands and local makers.
  • Participated in all local community events and pop-ups.

Hotel Lobby Bartender

3 Years 2 Months
Westin Gaslamp, Starwood Properties (now Marriot) | 03.2009 - 05.2012
  • Provided exceptional customer service in high-pressure environments, ensuring guest satisfaction.
  • Crafted innovative cocktail recipes to enhance guest experience and drive bar sales. Created a collection of craft coctail belline recipes that was then adopted by the main bar menu.
  • Trained and mentored junior staff on beverage preparation and service standards.
  • Managed inventory levels, ordered supplies, and minimized waste for cost efficiency.

Assistant Manager, Sales Asscociate and Cashier

8 Years 2 Months
Nordstrom (Fashion Valley, Horton Plaza, UTC) | 01.2001 - 03.2009
  • Led team initiatives promotions and meetings to enhance customer service and increase overall satisfaction.
  • Developed training programs for new staff, improving onboarding effectiveness and retention rates.
  • Streamlined operational processes, reducing wait times and enhancing the shopping experience.
  • Led team initiatives to enhance customer service and increase overall satisfaction.
  • Interviewed and hired sales staff.

Education

Associate of Arts - General Studies

San Diego City College | San Diego, CA | 05-2004

Associate of Arts - Acting

Academy of Art University | San Francisco, CA | 01-2006

Studied acting and screen writing, specifically.

Skills

Small business operations
Customer relations
Ability to encourage and excite members of community to participant and attend community events.
Relationship and team building
Marketing strategy
Theater and film acting
Current Hillcrest Business Association Executive Board Secretary
Community engagement

Affiliations

Hillcrest Business Association.

Languages

English
Native or Bilingual
Spanish
Limited Working
Italian
Elementary

Interests

Community Cleanup
Baking
Music
Getting involved in local advocacy groups to promote positive change in the community.
Advocacy Campaigns
Pilates
Sharing travel tips
recommendations
and insights with fellow enthusiasts.
I enjoy helping others and giving back to the community.
Cooking
Dancing
Volunteering for community initiatives to give back to local communities and make a positive impact.
Watching Movies and TV Shows
I participate in low-impact exercises to strengthen core muscles.
Acting and Theater
Fashion and Style

Timeline

Owner

Gioia's Room Boutique
04.2012 - CurrentRead More

Hotel Lobby Bartender

Westin Gaslamp, Starwood Properties (now Marriot)
03.2009 - 05.2012Read More

Assistant Manager, Sales Asscociate and Cashier

Nordstrom (Fashion Valley, Horton Plaza, UTC)
01.2001 - 03.2009Read More

Academy of Art University

Associate of Arts from Acting
Read More

San Diego City College

Associate of Arts from General Studies
Read More

Hillcrest Honors Award Reipient 2025

I was awarded the Hillcrest Honors Award by my community peers for the longevity and success of my small business and the work I do in the community.

Gioia Marino