Gino Vijayan
Brampton,ON
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Jurassic World Exhibition, Neon Global
04.2023 - Current
- Greeted customers and helped with product questions, selections and purchases. Managed almost 3,000 customers on peak days.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Used POS system to process sales, returns, online orders and gift card activations. Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Balanced and organized cash register by handling cash, counting change and storing coupons. Opened and closed store independently and prepared nightly bank drop for manager.
- Issued receipts and processed refunds, credits or exchanges.
- Worked closely with shift manager to solve problems and handle customer concerns.
Customer Sales Associate
Reliance Digital
12.2021 - 11.2022
- Provided information on company offerings to promote products and services to customers.
- Maintained specialized knowledge of departmental merchandise to support customer questions and inform buying decisions.
- Applied company standards to merchandise placements and presentations.
- Provided optimal customer engagement, resulting in increased sales conversions. Increased sales by 7% in performance review.
Warehouse Associate
Reliance Digital
08.2019 - 02.2020
- Worked safely around moving machinery.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Consistently lifted materials weighing as much as 50 pounds.
- Performed inventory control, such as counting and stocking merchandise.
Education
Post-Graduate Diploma - Human Resource Management And Business Management
Algoma University
Brampton, ON08.2024
Bachelor of Commerce - Finance And Taxation
Mahatma Gandhi University
Kerala, India10.2021
Skills
- Strategic Selling
- Money Transfer Systems
- Customer Assistance
- Cash Register Operation
- Productivity Maximization
- Leadership
- Engaging with Diverse Customers
- Communications Strategies
- Traffic Calming
- Safety and Cleanliness Standards
- Team Cooperation
- Store Opening and Closing
Languages
English
Full Professional
Malayalam
Full Professional
French
Limited Working
Hindi
Limited Working
Certification
- IELTS, IDP- 2024
- TallyACE Training - 2019
Timeline
Retail Sales Associate
Jurassic World Exhibition, Neon Global
04.2023 - Current
Customer Sales Associate
Reliance Digital
12.2021 - 11.2022
Warehouse Associate
Reliance Digital
08.2019 - 02.2020
Post-Graduate Diploma - Human Resource Management And Business Management
Algoma University
Bachelor of Commerce - Finance And Taxation
Mahatma Gandhi University
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