Summary
Overview
Work History
Education
Skills
Timeline
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Ginny Grant

Victoria,BC

Summary

Compassionate Health Care Aide with a strong focus on reliability and teamwork. My background is in corporate sales and customer service, where I had been recognizing and caring for the needs of my clients, while building trust and loyalty for over 30 years. People have always been my passion, and I take pride in contributing to them feeling valued, respected, and cared for. I look forward to bringing those natural skills into my workplace environment.

Overview

40
40
years of professional experience

Work History

Health Care Aide

Mount St. Mary's Hospital
Victoria, British Columbia
09.2020 - Current
  • Provided assistance to residents with activities of daily living such as bathing, dressing, grooming and eating in both complex and dementia care
  • Maintained strict asepsis practices while caring for multiple infected residents during GI and Covid outbreaks.
  • Provided behavioral, emotional, and spiritual support to residents.
  • Documented patient interactions and care provided in medical records accurately.
  • Organized and prioritized my shifts according to residents' specific needs.
  • Remained calm, emotionally mature, and effective during difficult and stressful situations by building rapport and trust with residents.

Sales & Customer Service Manager

Polaris Materials
Vancouver, British Columbia
10.2015 - 03.2018
  • Cultivated and maintained strong relationships with key customers through proactive need management and prompt issue resolution.
  • Promoted company materials to clients and engineers across San Francisco Bay Area, Hawaii, and B.C.
  • Analyzed market share of competitors to identify opportunities and assess strengths and weaknesses.
  • Coordinated customer appreciation events, including Christmas parties and golf outings.

Management, Operations, Sales & Logistics

Southwestern Sales Corporation Limited
Windsor, Ontario
06.1985 - 10.2015
  • Worked for and helped manage my family's aggregate business for over 30 years. My roles included management, operations, sales & logistics.

Education

Some College (No Degree) - Health Care Aide Assistant

Okanagan College
Kelowna
02-2020

Skills

  • Reliable, responsible, dependable and organized
  • Team player
  • Accepts and encourages feedback
  • Warm, empathetic and patient
  • Healthy, respectful boundary-setting
  • Persuasive
  • Effective communication
  • Calm and level-headed under pressure
  • Transfer techniques (overhead lifts, etc)

Timeline

Health Care Aide

Mount St. Mary's Hospital
09.2020 - Current

Sales & Customer Service Manager

Polaris Materials
10.2015 - 03.2018

Management, Operations, Sales & Logistics

Southwestern Sales Corporation Limited
06.1985 - 10.2015

Some College (No Degree) - Health Care Aide Assistant

Okanagan College

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Ginny Grant