Ginny Bergen
West Kelowna
Summary
Personable and organized, equipped with solid foundation in administrative tasks and office management. Adept at handling office supplies and managing schedules efficiently while providing seamless support to team operations. Committed to improving office productivity and fostering positive work environment.
Overview
19
19
years of professional experience
Work History
AP - Office Administration
Winmar Property Restoration Specialists
04.2016 - Current
- Seamlessly managed both inbound and outbound correspondence ensuring timely responses that contributed to excellent client relations.
- Collaborated with other departments in identifying cross-functional opportunities and providing necessary administrative support to achieve organizational objectives.
- Ensured timely completion of projects by effectively managing workloads and prioritizing tasks for the administrative team.
- Maintained open communication with customers to foster positive relations and provide updates on issues.
- Developed strong working relationships with vendors, resulting in improved services and financial benefits for the company.
- Maintained a highly organized workspace that fostered productive work habits for all employees within the office setting.
- Maintained immaculate records related to payroll processing thereby ensuring accurate salary disbursements each month.
- Coordinated logistics for events such as conferences or meetings, guaranteeing seamless execution from start to finish.
- Fostered a positive work environment by addressing employee concerns promptly and fairly while maintaining confidentiality when needed.
- Reduced expenses through careful budget planning, cost analysis, and renegotiation of vendor contracts.
- Enhanced response time to inquiries from clients or stakeholders through close monitoring of email accounts and telephone lines.
- Secured optimal program efficiency through collaboration with internal teams and development of positive community relationships.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Reconciled account files and produced monthly reports.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Adjuster Assistant
Allmark Claims Service
05.2006 - 05.2022
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Supported executive staff with well-prepared reports, presentations, and meeting materials.
- Improved data accuracy, entering and updating records in database with keen eye for detail.
- Supported financial operations, processing invoices and payments, contributing to timely and accurate financial reporting.
- Improved office supply inventory management, reducing unnecessary expenditures by regularly auditing and ordering supplies.
- Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.
- Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
Education
High School Diploma -
Mount Boucherie Secondary School
West Kelowna, BCSkills
- Report preparation
- Human resources
- Workload prioritization
- Document management
- Meeting planning
- Leadership and supervision
- Document scanning
- Database entry
- Inbound phone call handling
- File maintenance
- Administrative support
- Scheduling appointments
- Event coordination
- Verbal communication
- Payroll administration
- Office supply management
- Business correspondence
- File organization
- Supply inventory
- Typing 95 words per minute
- Payroll
- Time management
- Office administration
- Scheduling
- Processing expenses
- Billing and coding
- Payroll and accounts payable and receivable
- Computer skills
- Professional and courteous
Languages
Timeline
AP - Office Administration
Winmar Property Restoration Specialists
04.2016 - Current
Adjuster Assistant
Allmark Claims Service
05.2006 - 05.2022
High School Diploma -
Mount Boucherie Secondary School
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