Summary
Overview
Work History
Education
Skills
Timeline
Generic
Ginni Dhingra

Ginni Dhingra

Administrative Executive
Calgary,AB

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

11
11
years of professional experience
2
2
Languages

Work History

Marketing Executive

Unique Nonwoven Fabric
03.2022 - 02.2024
  • Collaborated closely with sales teams to ensure alignment between promotional activities and revenue goals.
  • Managed workflow between staff, coordinating documents and creative material distribution.
  • Managed relationships with key industry partners and implemented promotional initiatives to maximize marketing program performance.
  • Communicated marketing strategy and campaign performance to verify alignment with corporate sales objectives.
  • Planning and coordinating the marketing activities including E-mail Marketing, Lead Generation, Client servicing etc.
  • Use analytical tools to reach and gather data.

Administrative Assistant

GA Digital Web Word Pvt Ltd
07.2018 - 06.2020
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Created and maintained databases to track and record customer data.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.

Administrative Assistant and Public Realtions

Raghav Enterprises
06.2014 - 06.2016
  • Planning publicity strategies and campaigns
  • Develop and implement advertising campaigns appropriate for print or electronic media.
  • Create the annual marketing plan/budget.
  • commissioning or undertaking relevant market research.
  • Develop and organize workshops, meetings, ceremonies and other events for publicity, fundraising and information purposes.
  • Initiate and maintain contact with the media.
  • Continually evaluate the public relations strategy.
  • Arrange interviews and news conferences.
  • Providing clients with information about new promotional opportunities and current PR campaigns progress.
  • Assist in the preparation of brochures, reports, newsletters and other material.
  • Organizing and attending promotional events such as press conferences, open days, exhibitions, tours and visits.
  • Develop branded materials as needed: PowerPoint Template, RFQ and other supporting materials.

Trainee-Process Associate

Interglobe Technolgies
08.2013 - 05.2014
  • Attended training courses to build understanding of processes, techniques, and industry.
  • Assisted call-in customers with questions and orders.
  • Managed high call volume with exceptional professionalism and efficiency.
  • Contributed to team success, consistently achieving call center performance metrics.
  • Maintained a high level of product knowledge to provide accurate information and support to customers.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Utilized CRM systems to accurately track customer interactions and update account information.

Education

Master of Science - Supply Chain Management - Logistics

Middlesex University
London United Kingdom
05.2001 -

Certificate - Datastream

Thomson Reuters
London United Kingdom
05.2001 -

Diploma - Finance And Accounts

NIIT
Delhi India
05.2001 -

Bachelor of Arts - Economic Studies, Advertising,

Delhi University
Delhi India
05.2001 -

Skills

Office Administration

Timeline

Marketing Executive

Unique Nonwoven Fabric
03.2022 - 02.2024

Administrative Assistant

GA Digital Web Word Pvt Ltd
07.2018 - 06.2020

Administrative Assistant and Public Realtions

Raghav Enterprises
06.2014 - 06.2016

Trainee-Process Associate

Interglobe Technolgies
08.2013 - 05.2014

Master of Science - Supply Chain Management - Logistics

Middlesex University
05.2001 -

Certificate - Datastream

Thomson Reuters
05.2001 -

Diploma - Finance And Accounts

NIIT
05.2001 -

Bachelor of Arts - Economic Studies, Advertising,

Delhi University
05.2001 -

Similar Profiles

CREATE PROFILE
Ginni DhingraAdministrative Executive