Ginnette Causer
Regina,SK
Summary
Dynamic office administrator with a proven track record at Armour Safety, excelling in customer service and data entry accuracy. Skilled in managing operations and enhancing policy compliance, I consistently drive results and improve efficiency, leveraging over a decade of experience in administration and retail management to achieve significant performance improvements.
Overview
27
27
years of professional experience
Work History
Office Administrator
Armour Safety
Regina, SK
04.2021 - Current
- Oversee daily administrative functions and registration of students for safety training courses and generating their completed certificates.
Sales and Administration of Health Insurance
Group Medical Services
Regina, SK
08.2011 - Current
- Enrolled new clients for various insurance policies and managed policy renewals.
- Developed marketing kits and trained insurance brokers on product offerings.
Customer Service Representative
Levitt-Safety
Regina, SK
08.2017 - 04.2021
- Provided exceptional customer service while managing inquiries and sales processes
Store Manager
Nygård International - Tanjay
Regina, SK
08.2016 - 08.2017
- Managed daily operations, including team leadership, financial oversight, and visual merchandising.
- Improved store performance metrics, achieving significant sales targets and reducing loss percentage
Cashier Supervisor
Canadian Tire
Regina, Saskatchewan
08.2009 - 06.2011
- Ensured customer satisfaction and managed returns and exchanges effectively.
Manager/Assistant Manager
Bootlegger/Ricki's
Regina, Saskatchewan
10.2000 - 05.2009
- Managed store operations, including staffing, sales strategies, and customer service excellence.
Collections Agent
Federal Credit & Consulting
Regina, Saskatchewan
09.2006 - 10.2007
- Specialized in collecting delinquent accounts and maximizing recoveries through financial counseling.
Inside Sales Representative
Staples
Regina, Saskatchewan
08.2005 - 08.2006
- Generated sales through proactive outreach and promoted delivery services across Canada and the USA.
Receptionist/Switchboard Operator
Leon's Mfg. Company Inc.
Regina, Saskatchewan
05.1998 - 10.2000
- Managed multi-line switchboard operations and responded to customer inquiries.
Education
Office Education Certificate -
SIAST
Regina, SK06-1998
High School Diploma -
Yorkton Regional High School
Yorkton, SK06-1995
Skills
Office administration and management
- Customer service excellence
- Data entry accuracy
- Document organization
- Appointment scheduling
- Policy compliance
- Store management experience
- Microsoft Office (10 years)
- -Sales Management
- Retail Management (10 years)
- Administration (10 years)Recruiting
- Customer Service Excellence
Timeline
Office Administrator
Armour Safety
04.2021 - Current
Customer Service Representative
Levitt-Safety
08.2017 - 04.2021
Store Manager
Nygård International - Tanjay
08.2016 - 08.2017
Sales and Administration of Health Insurance
Group Medical Services
08.2011 - Current
Cashier Supervisor
Canadian Tire
08.2009 - 06.2011
Collections Agent
Federal Credit & Consulting
09.2006 - 10.2007
Inside Sales Representative
Staples
08.2005 - 08.2006
Manager/Assistant Manager
Bootlegger/Ricki's
10.2000 - 05.2009
Receptionist/Switchboard Operator
Leon's Mfg. Company Inc.
05.1998 - 10.2000
Office Education Certificate -
SIAST
High School Diploma -
Yorkton Regional High School
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