Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gini Vaid

Summary

High-energy sales leader with proven relationship-building skills and significant background working with retail customers. Expert in delivering high quality sales, developing solid and long-lasting relationships with clients under high pressure and fast-paced environment. Desire to apply expertise and make lasting positive impact on business operations.

Overview

6
6
years of professional experience

Work History

Business Development Executive

Allstate Insurance
06.2022 - 11.2023
  • Increased client base by identifying and pursuing new business opportunities through market research and networking.
  • Leveraged CRM tools to track leads and analyze data, optimizing sales efforts for maximum return on investment.
  • Communicated directly with customers and partners to build strong business networks and relationships.
  • Negotiated with insurance underwriters to obtain better coverage and improved rates for clients.
  • Expanded client base by actively prospecting for new business opportunities and generating referrals.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Reviewed policy documents for completeness and accuracy before submission, minimizing the need for revisions or cancellations due to errors.

SALES REPRESENTATIVE (EXPERT MOBILIST)

The Mobile Shop
05.2021 - 02.2023
  • Operated in fast-paced and driven sales environment with diverse customers base providing and comparing mobile financing solutions from 11 network provider companies in accordance to their values and lifestyle needs
  • Exceeded assigned weekly sales and retention targets with high accessory attach and upselling device insurance plans
  • Achieved 'Expert Mobilist' status by consistently selling over 70+ devices, $3500 in accessories and 70% device protection attach rate monthly
  • Ranked for Highest Profit Per Hour for Ontario East for Consecutive months in Q3 2021 and stayed amongst top 5 throughout the year
  • Increased sales through consultative sales approach and focused relationship building to establish loyal and returning customer base
  • Evaluated and pursued sales leads obtained through direct referrals, networking, marketing, cold-calling and lead databases
  • Resolving customer complaints ensuring a positive customer experience and satisfaction by demonstrating complex problem solving abilities
  • Coached other employees in customer service strategies and successful selling techniques.

CUSTOMER SALES AND SERVICE EXPERT

Circle K
03.2020 - 04.2021
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability
  • Partnered with managers to develop and implement strategic sales and update product planograms in 2 busy store locations
  • Requested official identification for tobacco and lottery purchases and verified details, consistently meeting strict legal standards of underage sales
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.

SALES ASSOCIATE

Gaami NX
06.2017 - 08.2019
  • Kept customers and other employees up-to date on latest devices and technology by performing demonstrations
  • Used product knowledge, sales abilities and customer relations skills to drive substantial sales increase in electronic products and accessories
  • Built and maintained relationships with peers and upper management to drive team success
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
  • Assisted teammates with sales-processing tasks to meet daily sales goals
  • Fostered relationships with customers to expand customer base and retain business.

Education

Advanced Diploma - Business Administration Finance

Algonquin College
Ottawa, ON
05.2022

Skills

  • Critical Thinking
  • Communication skills
  • Sales expertise
  • Problem-solving abilities
  • Retail customer service
  • Solution selling
  • Active listening
  • Lead generation
  • Relationship building and management
  • Business development and planning
  • Marketing strategy
  • Pipeline Development

Languages

English
Hindi
Gujarati
Marathi

Timeline

Business Development Executive

Allstate Insurance
06.2022 - 11.2023

SALES REPRESENTATIVE (EXPERT MOBILIST)

The Mobile Shop
05.2021 - 02.2023

CUSTOMER SALES AND SERVICE EXPERT

Circle K
03.2020 - 04.2021

SALES ASSOCIATE

Gaami NX
06.2017 - 08.2019

Advanced Diploma - Business Administration Finance

Algonquin College

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Gini Vaid