Summary
Overview
Work History
Education
Skills
Timeline
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Ginger Hillman

Riverside

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

9
9
years of professional experience

Work History

Substitute Classified Employee

Schools Districts: Alvord, Moreno Valley and Riverside
06.2025 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Organized and detail-oriented with a strong work ethic.

Customer Service representative and Administrative Assistant

TROY ALARM, INC./ RAPIDFIRE SAFETY & SECURITY
08.2023 - 04.2025
  • Providing customer service across all areas of the business.
  • Key Duties:
  • Working with Technicians in the field and office personnel to provide the best service possible to our valued customers.
  • Create, process and close service tickets
  • Schedule and dispatch service technicians
  • Correspond with customers and communicate with technicians for service and updates
  • Create estimates for follow up service and upon customer request
  • Invoice all service tickets
  • Order and stage parts for technicians
  • Fill-in for payroll

Marsh Risk & Insurance Representative

MARSH RISK & INSURANCE
08.2016 - 08.2021
  • Assigned "on-site" at Stater Bros. Markets as a Marsh Risk & Insurance representative; working exclusively on Stater Bros.' Insurance, Claims and Safety programs.
  • I was a liaison between Stater Bros., Marsh Los Angeles and the Insurance Company, working daily with Stater Bros.’ Workers' Compensation, Liability, Safety, and Finance Departments. My responsibilities included coordinating and implementing all aspects of Stater Bros.' Insurance and Safety Programs.
  • Key Duties:
  • Anticipate client’s needs and work to ensure those needs are met.
  • Organize and coordinate programs and meetings to ensure the insurance program currently in place continues to run smoothly.
  • Attend and participate in scheduled service meetings
  • Produce management reports for Stater Bros. Management
  • Re-design and update safety programs as required
  • Analyze data to target proper loss control efforts
  • Coordinate the flow of information between client, Marsh representatives and insurance company/TPA representatives
  • Support and promote Marsh’s strengths to Stater Bros. and ensure products and services Marsh provides are known and utilized by the client.

Education

Associate of Science - Business And Accounting

Riverside City College
Riverside, CA
01-1986

Associate in Risk Management

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Flexible and adaptable

Timeline

Substitute Classified Employee

Schools Districts: Alvord, Moreno Valley and Riverside
06.2025 - Current

Customer Service representative and Administrative Assistant

TROY ALARM, INC./ RAPIDFIRE SAFETY & SECURITY
08.2023 - 04.2025

Marsh Risk & Insurance Representative

MARSH RISK & INSURANCE
08.2016 - 08.2021

Associate of Science - Business And Accounting

Riverside City College

Associate in Risk Management

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Ginger Hillman