Summary
Overview
Work History
Education
Skills
Timeline
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Ginger Davis

Ginger Davis

Douro Dummer,ON

Summary

Well-rounded employee possessing excellent clerical and team support abilities. Punctual professional committed to satisfying customer needs and meeting office demands.

Overview

8
8
years of professional experience

Work History

Office Manager/Tax Preparer

Liberty Tax Service
Norwood, ON
10.2021 - 06.2023
  • Maintained filing system for records, correspondence and other documents.
  • Used judgment and initiative in handling confidential matters and requests.
  • Administered payroll and maintained proper documentation of employee personnel.
  • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Resolved customer inquiries and complaints requiring management-level escalation.

Office Manager/Tax Preparer

Liberty Tax Service
Espanola, ON
02.2015 - 04.2021
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Interpreted and communicated work procedures and company policies to staff.
  • Elevated customer satisfaction ratings by promptly resolving client and case issues.
  • Used judgment and initiative in handling confidential matters and requests.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Completed T1 General returns for individuals and small businesses

Education

Diploma - Pharmacy Technician

Medix
Kitchener, ON
06.2005

Diploma - Child And Youth Worker

Centennial College of Applied Arts And Technology
Scarborough, ON
04.1998

Skills

  • Data Entry
  • Customer Service
  • Organizational Skills
  • Office Administration
  • Accounts Payable and Receivable
  • Bookkeeping
  • Administrative Support

Timeline

Office Manager/Tax Preparer

Liberty Tax Service
10.2021 - 06.2023

Office Manager/Tax Preparer

Liberty Tax Service
02.2015 - 04.2021

Diploma - Pharmacy Technician

Medix

Diploma - Child And Youth Worker

Centennial College of Applied Arts And Technology

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Ginger Davis