Ginette Gagnon
Grande Prairie,AB
Summary
Dynamic Program Manager and Administrative Assistant with a solid background in organizational coordination and administrative support. Skilled in managing logistics, scheduling, and documentation to ensure smooth operations. Proficient in Microsoft Office Suite for reporting, data management, and communication. Experienced in supporting teams in fast-paced environments, adhering to compliance policies, and handling multiple priorities. Adept at problem-solving, time management, and building strong stakeholder relationships.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Program Manager
Grande Prairie Association of Vol Organizations
10.2021 - 02.2025
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Assisted in developing strategic plans, establishing clear objectives, and setting achievable milestones for other local not-for-profits in the community.
- Led cross-functional teams to complete projects on time and within budget.
- Facilitated workshops and provided individual training to educate other organizations in the community.
- Assisted the Executive Director and the Board of Directors, ensuring they made well-informed decisions.
- Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
Administrative Assistant
Grande Prairie Association of Vol Organizations
10.2017 - 09.2021
- Managed a multi-line phone system, directed calls, and welcomed visitors.
- Ensured data confidentiality through strict privacy policies and secure filing.
- Handled membership management, including benefits and recruitment.
- Delivered exceptional customer service, resolving inquiries efficiently.
- Prepared accurate reports, activity plans, and project documentation.
- Proficient in Microsoft Office for communication, data management, and documentation.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Education
High School Diploma -
Northern Lakes College
Correspondence06.2009
Skills
- Administrative Experience
- Organizational Development
- Event Planning
- Heavy lifting
- Project management
- Problem-solving
- Microsoft Outlook
- Microsoft Powerpoint
- Microsoft Word
- Time Management
Certification
- University of Alberta - Advanced Certificate In Leadership
- St. John's Ambulance - First Aid Certification
Volunteer Work
Bandaged Paws, Grande Prairie
2023 to present
- Walked dogs and spent time with animals
Golden Age Centre, Grande Prairie
2022 to 2024
- Assisted with AGLC-operated casino.
- Filled position as a runner, transferring money to the poker room.
Timeline
Program Manager
Grande Prairie Association of Vol Organizations
10.2021 - 02.2025
Administrative Assistant
Grande Prairie Association of Vol Organizations
10.2017 - 09.2021
- University of Alberta - Advanced Certificate In Leadership
- St. John's Ambulance - First Aid Certification
High School Diploma -
Northern Lakes College
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