Adaptable clerk with a proven track record in customer service and cash management. Skilled in processing mail and transactions while maintaining high accuracy. Ready to contribute to seamless operations and elevate customer satisfaction.
Work History
Clerk
3 Years 2 Months
USPS, United States Postal Service | 06.2023 - Current
Assisted customers with inquiries and transactions, providing exceptional service and support.
Processed incoming and outgoing mail with high accuracy, ensuring timely distribution.
Managed inventory of postal supplies, optimizing stock levels to prevent shortages.
Operated various postal machinery, including sorting machines and scanning devices.
Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
Maintained confidentiality of sensitive information, adhering strictly to privacy policies.
Enhanced customer service with timely and accurate information when handling inquiries.
Performed cash, card, and check transactions to complete customer purchases.
Operated cash register to record transactions accurately and efficiently.
Handled cash with high accuracy and took care to check bills for fraud.
Worked with floor team and managers to meet wide range of customer needs.
Holiday Clerk Assistant
1 Month
USPS, United States Postal Service | 11.2021 - 12.2021
Assisted in sorting operations, enhancing workflow efficiency during peak holiday seasons.
Processed incoming mail and packages efficiently to ensure timely delivery.
Collaborated with team members to improve package handling procedures and reduce delays.
Maintained accurate records of shipments and deliveries using USPS tracking systems.
Education
High School Diploma
Phineas Banning High School | Wilmington, CA | 06.1984