Gina Superal
Ottawa,ON
Summary
Compassionate Personal Support Worker with a proven track record at Alavida Lifestyle, skilled in mobility assistance and emotional support. Enhanced client well-being through effective personal hygiene care and strong relationship-building. Adept at healthcare documentation, ensuring accurate monitoring of patient health and fostering a nurturing environment for those in need.
Overview
11
11
years of professional experience
Work History
Personal Support Worker
Alavida Lifestyle
03.2024 - Current
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
- Built strong relationships with clients to deliver emotional support and companionship.
HomeCare Assistant
Senior Care
07.2024 - 11.2025
- Provided emotional support and companionship to enhance client well-being.
- Assisted clients with mobility challenges, enabling them to maintain a sense of independence.
- Assisted in the coordination of social activities for clients aimed at reducing isolation and promoting mental stimulation.
Dietary Aide
Alavida Lifestyle
09.2023 - 08.2025
- Maintained cleanliness and organization of kitchen and dining areas.
- Educated residents on nutrition and healthy eating practices during meal service.
- Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
Bill Representative
Optum Global Solution
09.2014 - 06.2023
- Worked effectively with medical payers such as Medicare, Medicaid, and commercial insurances to obtain timely and accurate payments.
- Reduced late payments by implementing a proactive follow-up system for overdue accounts receivable balances.
- Contributed to company revenue growth by identifying potential billing errors and preventing revenue leakage.
Education
Diploma - Office Administration- Health Services
Algonquin College
Ottawa, ON06-2025
Bachelor of Science - Nursing
Benedicto College
Cebu, Philippines04-2012
Skills
- Mobility assistance
- Dementia care
- Personal hygiene assistance
- Emotional support
- Healthcare documentation
Languages
English
Timeline
HomeCare Assistant
Senior Care
07.2024 - 11.2025
Personal Support Worker
Alavida Lifestyle
03.2024 - Current
Dietary Aide
Alavida Lifestyle
09.2023 - 08.2025
Bill Representative
Optum Global Solution
09.2014 - 06.2023
Diploma - Office Administration- Health Services
Algonquin College
Bachelor of Science - Nursing
Benedicto College