Gina Rosa

• Crafted and served diverse beverage selections, ensuring customer satisfaction and adherence to safety standards.
• Managed bar inventory, tracking supplies and placing orders to maintain optimal stock levels.
• Trained new team members on bartending techniques and customer service protocols, fostering a supportive work environment.
• Implemented effective cash handling procedures, ensuring accurate processing of transactions in a fast-paced setting.
• Monitored patron behavior to maintain a safe environment, promptly addressing any issues that arose during service.
• Executed daily cleaning and sanitation tasks, upholding cleanliness standards in compliance with health regulations.

• Provided nurturing care and supervision for children in home environment.
• Developed and implemented engaging educational activities tailored to children's age and interests.
• Maintained a safe, clean, and organized space for children to play and learn.
• Communicated effectively with parents regarding children's progress and daily activities.
• Fostered positive relationships with children, promoting emotional development and social skills growth.
• Prepared nutritious meals and snacks for children to maintain balanced diets.
• Maintained records of daily activities, health info, meals and naptime regarding each child.
• Daily disinfecting and sanitizing of toys and play areas.

• Assisted in managing daily operations and workflow to ensure efficiency.
• Supported inventory management by tracking stock levels and ordering supplies.
• Implemented customer feedback strategies to improve service quality.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Generated repeat business through exceptional customer service.
• Collaborated with the management team to develop strategic plans for business growth and improvement.
• Increased sales through effective merchandising strategies and targeted promotions.
• Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
• Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
• Coordinated with vendors for timely inventory replenishment, ensuring product availability.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Key holder-opened and closed salon.
• Trained new employees.
• Assisted with educational courses.

• Assisted a family with their child.

• Assisted with school work.

• Took child to therapeutic horse riding.

• Organized crafts and games.

• Did activities in the city ie. Bowling

• Provided guidance to youth regarding behavioral and social issues.

• Supervised youth during lunch break and recess.

• Conducted individual counseling sessions with youth.

• Maintained a safe environment for all participants.

• Monitored children getting off and on school buses.

• Substituted in the JK and SK classes when needed.

• Collaborated with the CYW and parents to ensure positive outcomes for youth.

• Assessed needs of child/youth and developed strategies to address their needs.

• Processed customer deposits/withdrawals and balancing cash drawer daily.

• Maintained confidentiality of bank records, transactions and customer information.

• Provided excellent service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.

• Assisted customers in opening new accounts, and setting up online banking services.

• Cross-sold bank products such as credit cards.

• Participated in weekly/monthly training sessions to stay abreast of changes in banking regulations.

• Was able to serve many customers during high volume shifts.

• Greeted customers and offered pleasant service during entire transaction.

• Supervised daily cash register operations, ensuring accurate transactions and customer satisfaction.
• Trained new cashiers on operational procedures and customer service best practices.
• Managed inventory levels, coordinating restocking efforts to minimize product shortages.
• Resolved customer inquiries and complaints efficiently, enhancing overall shopping experience.
• Developed staff schedules, optimizing coverage during peak hours for improved service delivery.
• Built positive relationships with customers to increase repeat business.
• Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
• Maintained a high level of professionalism in all interactions, setting a positive example for the cashier team and cultivating an environment of respect and trust.
• Key holder- open/close store.
• Handled returns, exchanges and refunds in accordance with store policies.
• Balanced cash registers and took care of deposits.
• Maintained a clean and safe front of store area.
• Assisted customers at checkout by providing excellent service and resolving any issues.
• Boosted employee morale by recognizing outstanding performance.

• Provided assistance to customers.

• Set up clothing on racks and displays.

• Maintained a clean and orderly environment.

• Welcomed customers and made sure they had a positive shopping experience.

• Processed transactions, returns and exchanges.

• Assisted with opening/closing store.

• Monitored and ordered new inventory.

• Key holder- open/close restaurant.

• Ensured that staff adhered to food safety and sanitizing regulations.

• Conducted regular performance evaluations.

• Created bi-weekly work schedules for employees.

• Trained new employees.

• Monitored and ordered inventory.

• Reviewed invoices from vendors to ensure accuracy of order.

• Performed regular inspections.

• Maintained a clean and safe working environment by delegating tasks appropriately among staff.

• Completed thorough opening, closing and shift change functions to maintain operational standards each day.

• Balanced registers with cashiers at end of their shift.

• Locked cash in vault at closing.

• Balanced receipts at closing.