Summary
Overview
Work History
Education
Skills
Timeline
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Gina Rodriguez

Gina Rodriguez

Revelstoke,BC

Summary

I'm a part-time kindergarten teacher seeking an additional job opportunity. Fluent in both Spanish and English, I hold an open work permit. I pride myself on being kind, patient, and diligent. Quick to learn and highly organized, I have a knack for adapting to new tasks. With a background in customer service, sales, and cash register management in various settings including clothing stores and hotels, I bring a wealth of experience to any role. I excel in multitasking, time management, and providing exceptional customer service, always willing to go above and beyond to assist others.

Overview

2
2
years of professional experience

Work History

Educational Assistant

School District 19
09.2022 - Current
  • Provided support to help students with special needs learn and grow.
  • Supported student learning objectives through personalized and small group assistance.
  • Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
  • Collated classroom materials to help teachers prepare for daily instruction and activities.
  • Created lesson materials, visuals and digital presentations to supplement lesson plans

Front Desk Receptionist

Courthouse Inn
06.2023 - Current
  • Enhanced guest satisfaction by promptly addressing inquiries and concerns at the front desk.
  • Contributed to a positive work environment by effectively collaborating with colleagues across various departments.
  • Coordinated with housekeeping staff to ensure timely turnover of rooms for incoming guests while maintaining cleanliness standards.
  • Managed phone lines efficiently, directing calls appropriately while providing courteous assistance when necessary.
  • Collected room deposits, fees, and payments.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Streamlined breakfast setup, ensuring a timely and efficient dining experience for guests.

Front Desk Receptionist

Lamplighter Campground
04.2023 - 06.2023
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Streamlined office operations for improved productivity with effective organization and communication skills.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Increased guest retention by maintaining a welcoming and organized reception area.

Clothes Seller

Tejiestilos
04.2022 - 08.2022
  • Operated cash register and maintained correct balance in drawer for over [Number] transactions per day.
  • Cleaned, closed and secured store at end of shift.
  • Set up dressing rooms as customers shopped to increase number of selections and make experience more enjoyable.
  • Created stunning displays to capture customer attention. and increase sales.

Customer Service Assistant

NH Buenos Aires City
12.2021 - 02.2022
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Used internal software to process reservations, check-ins and check-outs.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.

Education

Bacherlor's Childhood Education - Educational Studies

CIDE
Colombia
12.2010

Skills

  • Organization and Prioritization
  • Collaborative and Team-Oriented
  • Effective Communication
  • Understanding Customer Needs
  • Computer and Microsoft Office Skills
  • Efficient and Detail-Oriented
  • Fast Learner

Timeline

Front Desk Receptionist

Courthouse Inn
06.2023 - Current

Front Desk Receptionist

Lamplighter Campground
04.2023 - 06.2023

Educational Assistant

School District 19
09.2022 - Current

Clothes Seller

Tejiestilos
04.2022 - 08.2022

Customer Service Assistant

NH Buenos Aires City
12.2021 - 02.2022

Bacherlor's Childhood Education - Educational Studies

CIDE

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Gina Rodriguez