Summary
Overview
Work History
Education
Skills
Volunteer Work
Timeline
Generic

GINA M. QUINNELL

Fremont

Summary

Highly professional individual with a strong commitment to maintaining high standards and achieving results. Demonstrates a results-driven approach in all endeavors. Excellent skills in collaborating with teams and adapting to changing needs. Known for reliability and consistently delivering exceptional administrative management, scheduling, customer service, and staff coordination. Recognized for effective communication, problem-solving, and organizational abilities.

Overview

30
30
years of professional experience

Work History

Office Manager/Insurance Solicitor

State Farm
02.2021 - Current
  • Explaining insurance policies and coverage options, assistance with claims, document creator, aid agent in transaction and sale of insurance coverage for legal liability,expand the agent's client base and applicant pool
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and client records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.

Sales Associate/Stylist Specialist

Lane Bryant/Cacique
02.2019 - 02.2021
  • Provide a supportive environment that enabled clientele to find styles that boosted their confidence and promoted a positive self image
  • Customer Service, sales, merchandising and floor reset

Teacher

Little People’s Preschool and Daycare
08.2008 - 08.2018
  • Prepare and implement lessons, create and facilitate craft projects, facilitate public relations between students, parents, staff and the public

Teacher’s Assistant

Union City Christian Academy
08.2012 - 06.2013
  • Assist students with their class work, assist teacher with class preparation, monitor students during school hours, and help facilitate special projects

Adset Associate, Jewelry Department Associate, and Merchandising

Kohl’s Department Stores
10.2006 - 08.2008
  • Adset Associate: Scan merchandise and post sale signs and correlated toppers
  • Merchandising: Floor recovery (maintain appearance of store merchandise and displays), implement price changes (remark and relocate marked down merchandise), and floor reset
  • Jewelry Department Associate: Sales, floor set, restock and reface product shelves, markdowns, and customer service

Assistant Department Supervisor and Online Shopper

Safeway #309
03.2002 - 06.2003
  • Gather, assemble and load customer online orders to be delivered
  • Occasionally assist in restocking and refacing product shelves
  • When department supervisor is absent: manage crew, perform troubleshooting, assign hours, and complete paperwork and reports

Temporary Positions

Northwest Staffing Resources
08.1999 - 06.2000
  • -Medical billing: designate and enter medical codes for medical billing
  • -Medical filing of patient records

Commercial Searcher

First American Title Insurance
12.1998 - 06.1999
  • Research commercial property history, pull taxes, print out maps, run legal descriptions, locate all deeds and ensure complete record of ownership line and compile reports

Communications Lab Intern

California State East Bay
08.1998 - 12.1998
  • Assist students with research, construction and practice of written and oral reports and preparation of presentation tools
  • Assist students with pronunciation and ensuring audience attention skills

Student Athletic Trainer

Biola University
08.1994 - 06.1996
  • Triage and initial stabilization of injured athletes, administer follow up therapy including massage, electric stimulus and ultrasound therapy
  • Administer therapy for athletes prior to athletic activity including heat, stretching, and taping of injuries

Education

Insurance License for Life and Health -

California Department of Insurance
01.2022

Insurance License for Home and Auto -

California Department of Insurance
02-2021

Certification in Early Childhood Education -

Chabot College
12-2008

Certification in Medical Transcription -

Concorde Career Institute
04-2000

Certification in Medical Terminology -

Concorde Career Institute
04-2000

Bachelor of Arts Degree - Speech and Organizational Communication and Public Relations

Cal State University
Hayward, CA
06-1998

Skills

  • Trainer
  • Researcher
  • Customer Service
  • Office management
  • Office administration
  • Organizational skills
  • Excellent Communication Skills
  • Liaison

Volunteer Work

Harbor Light Church, 2020-present, graphics, multi-media

Candlelighters,  2018,  construction, Halloween fair

Union City Apostolic Church,  2007-2012, choir, conferences, fairs 

Timeline

Office Manager/Insurance Solicitor

State Farm
02.2021 - Current

Sales Associate/Stylist Specialist

Lane Bryant/Cacique
02.2019 - 02.2021

Teacher’s Assistant

Union City Christian Academy
08.2012 - 06.2013

Teacher

Little People’s Preschool and Daycare
08.2008 - 08.2018

Adset Associate, Jewelry Department Associate, and Merchandising

Kohl’s Department Stores
10.2006 - 08.2008

Assistant Department Supervisor and Online Shopper

Safeway #309
03.2002 - 06.2003

Temporary Positions

Northwest Staffing Resources
08.1999 - 06.2000

Commercial Searcher

First American Title Insurance
12.1998 - 06.1999

Communications Lab Intern

California State East Bay
08.1998 - 12.1998

Student Athletic Trainer

Biola University
08.1994 - 06.1996

Insurance License for Life and Health -

California Department of Insurance

Insurance License for Home and Auto -

California Department of Insurance

Certification in Early Childhood Education -

Chabot College

Certification in Medical Transcription -

Concorde Career Institute

Certification in Medical Terminology -

Concorde Career Institute

Bachelor of Arts Degree - Speech and Organizational Communication and Public Relations

Cal State University

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GINA M. QUINNELL