Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Gina McCooeye

Barrie,ON

Summary

Talented Consultant with excellent client oversight, issue resolution and presentation skills. Highly effective at juggling multiple tasks and projects. Accomplished Consultant drives organizational improvements through leveraging expertise in research and system enhancement. Well-versed in collaborating with employees and leaders to resolve control and procedural problems negatively affecting business operations. Dedicated to cost, process and resource optimization.

Overview

13
13
years of professional experience

Work History

Launch Consultant

Xtime Canada
Barrie, ON
06.2007 - 05.2020
  • Conferred with existing and potential customers to assess requirements and propose optimal [Type] solutions.
  • Evaluated diverse organizational systems to identify workflow, communication and resource utilization issues.
  • Managed revenue models, process flows, operations support and customer engagement strategies.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Provided outstanding service to clients to maintain and extend relationship for future business opportunities.

Education

GED -

Seneca College of Applied Arts And Technology
North York, ON
05.1985

Skills

  • Problem Resolution
  • Cloud Computing
  • Processes and procedures
  • Team Leadership & Development
  • User support
  • Client Relationships
  • Product Life Cycle Management
  • Project Management

Timeline

Launch Consultant

Xtime Canada
06.2007 - 05.2020

GED -

Seneca College of Applied Arts And Technology

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Gina McCooeye