Summary
Overview
Work History
Education
Skills
Awards
Languages
Timeline
Generic

Gina Katsurayama

Temecula

Summary

Results-driven Sales Executive with a proven track record in sales strategy and business development. Expertise in relationship building and pipeline management contributes to significant revenue growth and client retention.

Overview

21
21
years of professional experience

Work History

Sales Executive

FedEx Services
Temecula, CA
05.2010 - Current
  • Cultivated strong client relationships, resulting in increased customer retention and satisfaction.
  • Collaborated with cross-functional teams to streamline operations and improve service delivery efficiency.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
  • Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
  • Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
  • Prepared pricing agreements and contracts to close sales.
  • Used consultative sales approach to understand and meet customer needs.
  • Contacted customers and prospects to generate new business to achieve company growth goals.
  • Assisted clients throughout sales process and provided after-sales support to assess satisfaction and resolve problems.
  • Serviced existing accounts on regular basis to maximize revenue.

Sales Associate

FedEx Services
Phoenix, AZ
08.2004 - 05.2010
  • Developed and maintained relationships with key clients, driving repeat business opportunities.
  • Prepared pricing agreements and contracts to close sales.
  • Contacted customers and prospects to generate new business to achieve company growth goals.
  • Serviced existing accounts on regular basis to maximize revenue.
  • Performed cold-calling and follow-ups with leads to secure new revenue.

Education

Bachelor of Science - Business Administration And Management

University of Arizona
Tucson, AZ

No Degree - Business Administration

Pima Community College
Tucson, AZ

Skills

  • Customer service
  • Sales expertise
  • Sales presentations
  • Product knowledge
  • Sales strategy
  • Relationship building
  • Cold calling
  • Business development and planning
  • Pipeline management
  • Prospecting skills
  • Territory management
  • Value propositions

Awards

Five Star Award, FedEx — 2013

Ambassador's Club, FedEx — FY2018, FY2024, FY2025

Sales Executive of the Quarter — Q3 FY25

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
Italian
Limited Working

Timeline

Sales Executive

FedEx Services
05.2010 - Current

Sales Associate

FedEx Services
08.2004 - 05.2010

Bachelor of Science - Business Administration And Management

University of Arizona

No Degree - Business Administration

Pima Community College
Gina Katsurayama