Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gina Hernandez

208 N Orange Ave Rialto,CA

Summary

Adept at optimizing patient care and clinic efficiency, my tenure at Loma Linda Family Medicine enhanced patient satisfaction through meticulous record-keeping and vital signs monitoring. Skilled in HIPAA compliance and exhibiting exceptional customer service, I significantly contributed to developing clinic policies, ensuring a blend of professionalism and compassionate patient interactions.

Highly motivated and committed Medical Multitasks and prioritizes workloads with little or no supervision.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Experienced Medical Assistant with extensive knowledge of medical regulations and policies.

Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.

Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Medical Assistant

Loma Linda Family Medicine
10.2023 - Current
  • Back office floor and message unit Medical Assistant.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
  • Contributed to clean and safe clinic environment by adhering to sanitation protocols.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Completed EKGs and other tests based on patient presentation in office.

Medical Assistant

Aureus Medical Group
08.2021 - 07.2023
  • Internship to hire.
  • Trained for front and back office. Hired for front office Medical Assistant position.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
  • Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
  • Contributed to clean and safe clinic environment by adhering to sanitation protocols.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Completed EKGs and other tests based on patient presentation in office.
  • Oriented and trained new staff on proper procedures and policies.
  • Facilitated patient education on treatment plans and medications, improving understanding and compliance.
  • Streamlined patient check-in process, reducing administrative burden for medical staff.
  • Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.

Education

Medical Assistant Certification - Medical Assistant

United Education Institute (UEI)
Ontario, CA
10.2021

Skills

  • Patient scheduling
  • Medical terminology knowledge
  • EMR / EHR
  • Clinical documentation
  • Reliable team player
  • Procedure assistance
  • CPR
  • Immunization administration
  • Professionalism and ethics
  • Sterilization techniques
  • Adaptable
  • Trustworthy companion
  • Prioritizing stat orders
  • Emergency response preparedness

Certification

CPR Certified

Timeline

Medical Assistant

Loma Linda Family Medicine
10.2023 - Current

Medical Assistant

Aureus Medical Group
08.2021 - 07.2023

CPR Certified

Medical Assistant Certification - Medical Assistant

United Education Institute (UEI)
Gina Hernandez