Gina Fritsma
Grande Prairie,AB
Summary
Motivated professional with several years of experience offering office support in industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
13
13
years of professional experience
Work History
Casual Cleaner
Elizabeth Dzkeniw Cleaning
Grande Prairie, Alberta
01.2021 - Current
- Collected trash from floors within hallways, bathrooms and work areas.
- Swept and mopped floors, vacuumed carpets, and washed windows.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Cleaned building floors by sweeping, mopping or vacuuming.
Delivery Driver
Resource Purchasing
Grande Prairie, Alberta
10.2022 - 10.2024
- Handled merchandise in accordance with product handling standards.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Contacted customers prior to delivery to coordinate delivery times.
- Inspected vehicles' condition, supplies and equipment before and after trips
- Maintained accurate records of goods delivered and collected payments as required.
Rental Coordinator
Bearcom
Grande Prairie , AB
07.2015 - 12.2019
- Coordinated rental contracts and agreements with customers, vendors, and other stakeholders.
- Resolved customer complaints or disputes related to rentals in a professional manner.
- Welcomed customers, offered assistance and answered questions by providing rates, terms and conditions of rental.
- Provided exceptional customer service to ensure satisfaction with rental services.
Branch Office Administrator
Wesco Distribution
Grande Prairie, Alberta
11.2013 - 02.2015
- Managed office supplies inventory and placed orders when necessary.
- Organized meetings, events, conferences and travel arrangements for staff members.
- Processed invoices, payments and other financial transactions accurately.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Responded to customer issues to provide immediate resolution and improve retention.
Administrative Assistant
Fabcor (Mastec)
Grande Prairie, Alberta
12.2011 - 11.2013
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Education
FOIP (Access And Privacy Fundamentals)
Government of Alberta
11-2024
Medical Office Assistant
Stratford Career Institute
Toronto, ON01-2024
Business Administration
Mayfair Business College
Grande Prairie, AB09-2011
Skills
- Strong work ethic
- Safety-conscious mindset
- Database entry
- Highly organized
- AR/AP
- Multi-line phone proficiency
- Microsoft PowerPoint
- Time management
- Data collection
- Administrative operations
- Invoice processing
- Office equipment maintenance
References
References available upon request.
Timeline
Delivery Driver
Resource Purchasing
10.2022 - 10.2024
Casual Cleaner
Elizabeth Dzkeniw Cleaning
01.2021 - Current
Rental Coordinator
Bearcom
07.2015 - 12.2019
Branch Office Administrator
Wesco Distribution
11.2013 - 02.2015
Administrative Assistant
Fabcor (Mastec)
12.2011 - 11.2013
FOIP (Access And Privacy Fundamentals)
Government of Alberta
Medical Office Assistant
Stratford Career Institute
Business Administration
Mayfair Business College
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