Gina Estrada
Lakewood
Summary
Dynamic Behavioral Health Care Manager II with a proven track record at Carelon Behavioral Health, specializing in medication monitoring and crisis management. Enhanced patient outcomes through evidence-based interventions and streamlined service delivery, significantly reducing hospital readmissions. Adept at clinical documentation and fostering collaboration within interdisciplinary teams to address complex patient needs.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Behavioral Health Care Manager II
Carelon Behavioral Health
03.2003 - Current
- Enhanced patient care by implementing evidence-based behavioral health interventions and strategies.
- Ensured compliance with industry standards and best practices, conducting regular audits of clinical documentation and processes.
- Streamlined service delivery by effectively managing caseloads, prioritizing urgent cases, and delegating tasks when appropriate.
- Reduced hospital readmissions by closely monitoring patients'' progress and adjusting treatment plans as needed.
- Championed proactive crisis management planning, reducing the occurrence of critical incidents requiring emergency intervention.
- Collaborated with interdisciplinary teams to provide integrated care for patients with complex needs.
QI Auditor
College Hospital Cerritos
03.2012 - 08.2012
- Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
- Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
- Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
- Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.
Education
Downey High School
Downey, CAAssociate of Arts -
Cypress College
Cypress, CASkills
- Medication monitoring
- Individualized service planning
- Clinical documentation
- Self-harm prevention
- Relapse prevention
- Dual diagnosis treatment
- Suicide prevention
Languages
Spanish
Native or Bilingual
Certification
- IV Therapy and Blood Withdrawal Certificate - 2017
Timeline
QI Auditor
College Hospital Cerritos
03.2012 - 08.2012
Behavioral Health Care Manager II
Carelon Behavioral Health
03.2003 - Current
Downey High School
Associate of Arts -
Cypress College
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