Gina Bustamante

* Provided comprehensive in-home care, managing daily living activities, and administered medications on a timely manner.
* Assisted with personal hygiene, meal preparation, and housekeeping to ensure a safe and comfortable living environment.
* Offered companionship and emotional support, fostering a positive and respectful relationship.
*provided grocery shopping and prescription pickups, demonstrating reliability and strong organizational skills.
*Responsible for patients finances, scheduled doctor and specialist appointments,

• Maintained a clean, safe living environment for clients by performing housekeeping tasks such as laundry, cleaning, and organizing household items.
• Enhanced nutritional intake of clients by preparing healthy meals according to dietary restrictions or preferences.
• Promoted clients'' physical and mental health by engaging them in appropriate exercises and recreational activities.
• Administered medications accurately and timely, ensuring proper dosages for optimum client health.
• Managed challenging behaviors or special needs effectively using patience, understanding, and behavioral interventions when necessary.
• Assisted clients in managing chronic conditions through close monitoring, lifestyle modifications, and adherence to prescribed treatments.
• Facilitated open communication between client families and healthcare providers regarding updates on client progress or changes in care.
• Cooked meals and assisted patients with eating tasks to support healthy nutrition.
• Assisted patients with bathing, grooming, dressing, and oral hygiene.

• Provided exceptional customer service to both new and existing patients, addressing inquiries in a prompt and professional manner.
• Collaborated closely with dentists to coordinate treatment plans that met each individual''s oral health needs while considering insurance constraints or budget limitations when necessary.
• Assisted in the timely resolution of billing disputes with insurance carriers, ensuring accurate reimbursement for services rendered.
• Improved revenue collection rates by conducting thorough follow-up on outstanding claims, payments, and account balances.
• Maintained compliance with HIPAA regulations by securely handling sensitive patient information during all aspects of administrative duties.
• Facilitated seamless collaboration among team members by organizing regular staff meetings and coordinating schedules for optimal coverage.
• Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
• Handled patient complaints quickly and professionally to restore patient confidence and prevent loss of clientele.
• Coordinated referrals through insurance and other medical specialists and documented details in patient charts.

• Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
• Managed patient complaints effectively and empathetically; implementing resolutions in line with office policies and procedures.
• Contributed to a pleasant atmosphere by greeting patients upon arrival, providing them with relevant paperwork, and guiding them through the check-in process.
• Handled incoming calls professionally and courteously while ensuring accurate message-taking for dental staff followup.
• Ensured optimal office productivity by maintaining an organized front desk area and keeping supplies wellstocked.
• Maintained strict adherence to HIPAA regulations, ensuring the confidentiality of sensitive patient information at all times.
• Fostered strong relationships with patients to encourage loyalty, resulting in repeat visits and positive word-of-mouth referrals.
• Supported the dentist in treatment planning by obtaining necessary information from patients and updating their records accordingly.
• Provided exceptional customer service through a warm and welcoming demeanor, promptly addressing patient inquiries and concerns.
• Increased revenue by diligently tracking insurance claims, processing payments, and resolving billing issues.
• Managed end of day reports for two dentist, verified bank deposits and accounts receivable accurate.