Gina Brison
Livermore
Summary
Dynamic VP of Client Liaison at Vanbridge with a proven track record in enhancing operational efficiency and fostering strong relationships. Expert in critical thinking and team leadership, successfully streamlined communication processes and improved project outcomes. Recognized for delivering exceptional client service and addressing concerns with timely solutions, ensuring high levels of customer satisfaction.
Experienced with executive leadership and strategic planning. Utilizes innovative approaches to drive business growth and operational excellence. Track record of effective team collaboration and achieving results.
Overview
29
29
years of professional experience
Work History
VP, Client Liasion
Vanbridge
08.2010 - Current
- Supported strategic planning initiatives by conducting market research and analyzing industry trends.
- Assisted in developing organizational policies to enhance operational efficiency and employee engagement.
- Collaborated with cross-functional teams to streamline communication processes and improve project outcomes.
- Coordinated logistics for executive meetings, ensuring timely delivery of materials and resources.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Enhanced client relations by addressing concerns and providing timely solutions to issues.
- Provided regular progress reports on projects to both clients and management teams, fostering transparency in communication.
- Completed administrative tasks such as receiving and processing documents, submitting payments, and distributing correspondence.
- Collaborated with internal teams to ensure prompt delivery of products and services, exceeding client expectations.
- Served as a primary point of contact for clients during project implementation phases, ensuring their questions were answered promptly and accurately.
Regional Specialist Associate
Smith Barney
07.1996 - 07.2010
- Streamlined communication processes between regional offices and headquarters, improving information flow.
- Provided exceptional customer service, resolving issues promptly and professionally.
- Organized regional meetings and events to foster collaboration among team members.
- Collaborated with internal departments to ensure efficient operations within the region.
- Fulfilled customer queries over phone, in-person and through email to provide and maintain highest level of customer care.
- Forged and nurtured impactful relationships with customers to cultivate loyalty.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
Education
High School Diploma -
Monte Vista High School
Danville, CA06-1986
Skills
- Team leadership
- Relationship building
- Decision-making
- Critical thinking
Timeline
VP, Client Liasion
Vanbridge
08.2010 - Current
Regional Specialist Associate
Smith Barney
07.1996 - 07.2010
High School Diploma -
Monte Vista High School