Gina Allen
Simi Valley,CA
Summary
Dynamic Sales Director with 14 years at Mary Kay, adept at leading teams and driving business growth. Proven track record in developing innovative sales strategies and enhancing customer satisfaction. Skilled in Salesforce and mentoring, consistently exceeding sales goals while fostering a collaborative environment. Recognized for analytical prowess in fraud detection at 1st Premier Bankcard.
Overview
14
14
years of professional experience
Work History
Sales Director
Mary Kay
01.2011 - Current
- Exceeded sales goals through effective time management and resource allocations.
- Created innovative sales strategies through monitoring and evaluating market trends and competitive offerings.
- Updated products, service agreements and pricing to retain competitive advantage and generate new customers.
- Led a team of 50- 100 sales representatives over 14 yrs
- Provided leadership and guidance to the sales team by setting clear goals, monitoring performance metrics, and conducting regular coaching sessions.
Security/Fraud Representative
1st Premier Bankcard
06.2023 - 06.2024
- Analyzed large amounts of data to find patterns of fraud and anomalies.
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
- Produced detailed reports of fraud investigations and presented findings to senior management.
- Evaluated customer data to identify and prevent fraudulent activities.
New Customer Representative
1st Premier Bankcard
04.2022 - 06.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Embraced spotlight on customer service by creating courteous, friendly atmosphere for guests.
- Maintained courteous, friendly atmosphere for guests to increase overall satisfaction and customer service standards.
- Boosted sales revenue by skillfully promoting diverse service options.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
Some College (No Degree) - Medical Transcription
Career Step
Online Course01-2011
Certification - Travel
SST Travel School
Fairbanks11-1996
High School Diploma -
Douglas High School
Box Elder05-1995
Skills
- Leader and mentor
- Salesforce proficiency
- Systems and software expertise
- Business development and planning
Accomplishments
- Led a team of consultants to earn the use of 5 FREE cars with Mary Kay.
- Achieved the Queens Court of Personal Sales for 8 yrs in a row, earning over $10,000 in prizes and jewelry
- Ranked #3 in a class of 195 new directors debuting in 2013
- Achieved Deans list by personally selling products and leading a team of consultants to achieve all first year director goals that were set by the company.
Timeline
Security/Fraud Representative
1st Premier Bankcard
06.2023 - 06.2024
New Customer Representative
1st Premier Bankcard
04.2022 - 06.2023
Sales Director
Mary Kay
01.2011 - Current
Some College (No Degree) - Medical Transcription
Career Step
Certification - Travel
SST Travel School
High School Diploma -
Douglas High School
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