GILZA DURAN
North York,Canada
Summary
Developed transferable skills in fast-paced clinical environment. Expertise in patient scheduling and administrative coordination, ensuring smooth clinic operations. Seeking to transition into new field where these skills can drive efficiency and patient satisfaction.
Overview
4
4
years of professional experience
Work History
Personal Social Worker (PSW)
Home Instead
Toronto, Ontario, Canada
03.2024 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained a safe and clean environment for clients, reducing risks and ensuring optimal health outcomes.
- Enhanced client’s comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Clinic Receptionist
H's Beauty Studio
Finch, ON
05.2025 - 08.2025
- Greeted patients, scheduled appointments and maintained records and accounts.
- Called patients to remind of upcoming appointments and help schedule testing for off-site services.
- Efficiently managed multiple lines of communication, including phone calls, emails, and faxes.
- Improved communication between patients and medical staff with accurate message relay.
Company Nurse
Courtyard Marriot Hotel
Iloilo, Philippines
06.2023 - 11.2023
- Assist in providing first aid to hotel staff and guests in case of emergency. Check blood pressure and administer over-the-counter medications.
- Supplied wellness materials and information to employees to prevent sickness, fatigue and mental burnout while fostering positive company culture.
- Conducted nursing assessment, triage, treatment and education for employee health concerns.
Staff Nurse/ OR Nurse
Healthway Qualimed Hospital
Iloilo, Philippines
02.2023 - 06.2023
- Scrub in to assist surgeons and other personnel on long, complex surgeries requiring various equipment and supplies.
- Ensures all surgical supplies are organized, and medications are properly documented.
- Maintain strict adherence to established processes and sanitary precautions.
- Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
- Precepted student nurses and oriented new hires, providing guidance and mentorship when teaching on hospital policies, emergency procedures, and nursing best practices.
Registered Emergency Nurse
Iloilo Mission Hospital
Iloilo, Philippines
09.2021 - 11.2022
- Collaborated with doctors and nurses to diagnose patients, determine appropriate treatments, and ensure positive patient outcomes.
- Administer wound care, collect urine, and blood samples for laboratory testing, monitor vital signs, and alert physicians to changes in patient condition.
- Performed routine observations of vital signs and escalated concerns, inserted cannulas for IV fluids and medications, and monitored patient symptoms.
- Supervise student nurses and deliver training to ensure comprehensive understanding of ER procedures and protocols.
- Deliver treatment during life-threatening incidents, administer crucial medications, direct staff, and coordinate with physicians and nursing teams to enhance clinical operations.
- Assessed incoming trauma victims quickly in collaboration with other healthcare providers for immediate life-saving measures.
- Delivered compassionate care to patients of diverse ages, backgrounds, and medical needs in the fast-paced emergency department setting.
- Administered medications and treatments as prescribed by physicians.
Education
Advanced Healthcare Leadership -
Lambton College
11-2025
Bachelor of Science - Nursing
Central Philippine University
Iloilo, Philippines04.2019
Skills
- Effective communication skills that strengthen rapport with colleagues and patients
- Excellent Listener
- Diligent, Hardworking, Passionate and Dedicated to job
- Well organized
- Poised under pressure
- Quality Assurance
Timeline
Clinic Receptionist
H's Beauty Studio
05.2025 - 08.2025
Personal Social Worker (PSW)
Home Instead
03.2024 - Current
Company Nurse
Courtyard Marriot Hotel
06.2023 - 11.2023
Staff Nurse/ OR Nurse
Healthway Qualimed Hospital
02.2023 - 06.2023
Registered Emergency Nurse
Iloilo Mission Hospital
09.2021 - 11.2022
Advanced Healthcare Leadership -
Lambton College
Bachelor of Science - Nursing
Central Philippine University