Summary
Overview
Work History
Education
Skills
Languages
availabilities
Timeline
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Gily George

Summary

Adept at enhancing customer satisfaction and streamlining operations, I leveraged strong multitasking abilities and problem-solving skills at Tim Horton's to improve service efficiency. My background as an Optometrist and Optician showcases my expertise in patient care and precision in eyewear customization, contributing to a notable increase in patient comfort and satisfaction. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
3
years of professional experience

Work History

Restaurant Team Member

Tim Horton's
06.2024 - Current
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Optician

Troy Optical
05.2024 - Current
  • Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
  • Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
  • Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
  • Filed claims with vision and medical insurance companies to garner payment for optical services.
  • Maintained safe, clean and organized environment to increase patient comfort.

Store Associate

OHO Restaurant
02.2023 - 07.2023
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Answered questions about store policies and addressed customer concerns.

Optometrist

Darsan Opticals
12.2021 - 01.2023
  • Prescribed eye treatment and corrective eyeglasses and contact lenses to align with patient diagnosis.
  • Improved patient satisfaction by providing thorough eye examinations and personalized care.
  • Conducted contact lens fittings for patients, helping them achieve optimal comfort and visual acuity while wearing corrective lenses.
  • Leveraged full field of optometric instruments and equipment to determine patient visual acuity, amplitude of accommodation and refractive state.
  • Calculated proper prescription employing formulas for single corrective lenses, contact lenses, prisms, aniseikonia and aphakic lenses.

Education

Associate of Science - Opticianry

Georgian College of Applied Arts And Technology
Barrie, ON
12.2025

Bachelor of Science - Optometry

Trinity Academy of Optometry
Palakkad, Kerala
11.2021

Skills

  • Strong teamwork
  • Customer interaction
  • Cleaning and sanitizing
  • Taking Orders
  • Teamwork and Collaboration
  • Money Handling
  • Multitasking Abilities
  • Problem-Solving
  • Time Management
  • Organizational Skills

Languages

English
Full Professional
Malayalam
Native or Bilingual
Hindi
Professional Working
Tamil
Full Professional

availabilities

Sunday : Full Time

Monday : Night Shift

Tuesday : Night Shift

Wednesday : Morning Shift

Thursday : Night Shift

Friday : Night Shift

Saturday : Full Time

Timeline

Restaurant Team Member

Tim Horton's
06.2024 - Current

Optician

Troy Optical
05.2024 - Current

Store Associate

OHO Restaurant
02.2023 - 07.2023

Optometrist

Darsan Opticals
12.2021 - 01.2023

Associate of Science - Opticianry

Georgian College of Applied Arts And Technology

Bachelor of Science - Optometry

Trinity Academy of Optometry

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Gily George