Gilmy Saju
ON
Summary
Dedicated and compassionate professional with experience in supervising and supporting Developmental Service Workers (DSWs) and clients in Community Service setting. Proven expertise in supervising teams, ensuring high standards of care, addressing concerns and maintaining program quality. Adept at handling complex issues, advocating for individuals and their families, and managing budgets and financial processes. Skilled in recruitment, training, and performance evaluation, with a strong commitment to fostering a collaborative and efficient work environment
Overview
5
5
years of professional experience
1
1
Certification
Work History
Direct Support Professional Supervisor (Part-time)
KW Habilitation
02.2024 - Current
- Provide mentorship and problem-solving assistance to DSWs, addressing ad hoc challenges as they arise.
- Foster a collaborative team environment by facilitating open communication and teamwork.
- Facilitate and encourage community involvement and social interactions, helping individuals participate in recreational, educational, and social activities.
- Advocate for the needs and rights of individuals, ensuring they receive appropriate services and support.
Direct Support Professional
Community Living Cambridge
01.2023 - Current
- Assist individuals with daily living activities, including personal hygiene, dressing, and grooming.
- Implement behavior management strategies and support plans to help individuals develop and maintain positive behaviors.
- Monitor and document behavior patterns, progress, and any incidents, providing reports to supervisors and other team members.
- Maintain accurate and detailed records of support provided, including daily logs, progress reports, and incident documentation.
- Support individuals in building and maintaining meaningful relationships and connections within their community.
Scheduling Coordinator
Comfort Keepers
10.2021 - 03.2023
- Worked with manager and supervisor to plan and coordinate production schedules.
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Develop and deliver detailed progress reports and performance evaluations for team members, highlighting accomplishments and areas for growth.
- Conduct performance reviews to support professional development and drive team success.
- Oversee the biweekly payroll process for team members, ensuring accuracy and punctuality in salary payments.
Area Sales Manager
Aculife Healthcare Private
08.2020 - 09.2021
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
- Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
- Collaborated with clients and distributors to create and promote new products.
- Organize and facilitate regular team meetings to assess progress, tackle challenges, and develop strategies for continuous improvement.
- Promote active participation and teamwork to enhance collective problem-solving and decision-making.
- Oversee the recruitment and hiring process for new Intervenors, ensuring alignment with program standards.
- Conduct comprehensive orientation and training programs to equip new hires with the skills and knowledge required for their roles.
Medical Representative
SGL Life
07.2019 - 07.2020
- Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
- Analyzed market to identify new opportunities and strengthen relationships with hospitals, medical centers and primary provider physicians.
- Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
- Developed marketing materials such as case studies and product brochures to promote and educate buyers on product offerings.
- Monitored weekly sales to write reports for senior leadership and streamline operational processes.
Education
Post-Graduate Diploma - Healthcare Administration And Service Management
Conestoga College
Kitchener, ON08.2023
Bachelor of Science - Pharmacy
Amrita School of Pharmacy
Kochi, India06.2019
Skills
- MS office
- Communication Skills
- Problem Solving
- Organizational Skills
- Supervisory/ Leadership
Certification
First Aide and CPR-C
NVCI
SMG
Timeline
Direct Support Professional Supervisor (Part-time)
KW Habilitation
02.2024 - Current
Direct Support Professional
Community Living Cambridge
01.2023 - Current
Scheduling Coordinator
Comfort Keepers
10.2021 - 03.2023
Area Sales Manager
Aculife Healthcare Private
08.2020 - 09.2021
Medical Representative
SGL Life
07.2019 - 07.2020
Post-Graduate Diploma - Healthcare Administration And Service Management
Conestoga College
Bachelor of Science - Pharmacy
Amrita School of Pharmacy
First Aide and CPR-C
NVCI
SMG
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