Summary
Work History
Education
Skills
Timeline
Generic

Gilliane Cruz

Edmonton

Summary

Hardworking cleaning professional well-versed in routine and deep cleaning procedures for diverse needs. Consistently manages numerous office building floors independently with no supervision and relative ease. Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results. Skilled cleaning team member bringing years of experience in commercial and institutional environments. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies. Reliable and honest Cleaner skilled in maintaining clean and orderly interior and exterior building spaces. Careful in managing every cleaning task, including floors, bathrooms, trash removal and windows, with diligence. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Work History

Cleaner

Fed Ex
12.2023 - 01.2024
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
  • Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
  • Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
  • Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
  • Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
  • Inspected building for potential safety hazards, reporting identified concerns to supervisor.
  • Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
  • Collaborated effectively with other departments to ensure seamless coordination and meeting essential deadlines for facility maintenance requirements.
  • Streamlined cleaning processes with the implementation of more efficient tools and equipment as needed within the industry''s best practices framework.
  • Reduced cross-contamination risks through adherence to strict sanitation guidelines in food preparation areas.
  • Managed inventory levels of cleaning supplies efficiently while minimizing costs through strategic purchasing decisions.
  • Supported facility operations with comprehensive knowledge of proper chemical usage, storage, and disposal procedures.
  • Exceeded client expectations in providing quality services while adhering strictly to deadlines for project completion timelines.
  • Showcased adaptability in adjusting work schedules according to changing demands from clients or management without compromising output quality levels.
  • Developed and implemented comprehensive cleaning plan for entire building.
  • Performed regular maintenance and repairs on various cleaning tools and equipment.
  • Conducted regular inspections of facilities to identify potential hazards or areas requiring attention for improved cleanliness standards.
  • Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
  • Used hand trucks or manually lifted supplies, equipment and heavy furniture.
  • Supervised supplies in inventory and submitted reorder requests.
  • Operated buffers and burnishers to clean and polish floors.
  • Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Used organic-based chemicals to disinfect floors, counters and furniture.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Maintained floor cleaning and waxing equipment.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Replaced light bulbs and other electrical fixtures as needed.
  • Operated industrial washing machines and dishwashers to clean linens and dishware.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Assisted with event setup and teardown, ensuring clean venue spaces for all attendees.

Education

Archbishop MacDonald
Edmonton, AB

Skills

  • Cleaning and sanitizing
  • Sweeping and Mopping
  • Housekeeping
  • Customer Service
  • Health and Safety Regulations
  • Disinfection Practices
  • Health and safety compliance
  • Dusting Techniques
  • Restroom Sanitation
  • Knowledge of cleaning products
  • Reliability and punctuality
  • Checklists and Recordkeeping

Timeline

Cleaner

Fed Ex
12.2023 - 01.2024

Archbishop MacDonald
Gilliane Cruz