Gillian Rhodes

Skilled Trades BC is the Crown Corporation accountable for growing a highly skilled and diverse workforce to meet the needs of the province. They develop program standards for skilled trades, fund and designate training providers and oversee the mandatory certification of the trades in BC.

Current portfolio:

- Customer Services - Call Centre,

- Apprenticeship Advisor Teams (Province-wide)

- Skilled Trade Certification - implement mandatory trades, province wide

- Exams, Assessments and Completions

- Equity, Diversity and Inclusion

- Truth and Reconciliation

• Organizational Leadership - Develop and maintain effective organizational structures, processes, programs and initiatives to meet operational needs
• People management - Guide, coach and support staff and inform the leadership development of the Director team
• Driving the organization's strategic plans, business transformation and performance to meet mandates
• Strategic oversight - working closely with the CEO, CFO and CSO in the design and implementation of strategies to achieve goals and alignment
• Actively engaged with key government officials, across Ministries to ensure alignment in meeting organizational mandate
• Partner and Stakeholder Relationships - develop and maintain effective relations with all employers, learners, education and training providers and other partners
• Work closely with Equity, Diversity and Inclusion Director and Truth and Reconciliation Director to ensure continued key focus on removing barriers to inclusion and access
• Fiscal management - oversee and manage to operational budgets (Total at $120 million) including analysis and financial planning goals to maximise funding
• Represented organization at industry conferences and public events across Canada

Community Living Society is a not-for-profit organization that supports people with developmental disabilities and brain acquired injuries. Established over 40 years ago with 600 staff and a $40 million operation, the focus was on ensuring people supported had the best quality of life in a supportive and inclusive environment.

• Accountability for all areas of operation, training, quality, safety, business transformation (change management), process efficiencies and improvements, accreditation, and all aspects of human resources across the organization
• Lead the organization wide design implementation of integrated IT Workforce Management and Payroll system
• Lead the improvement of systems, processes, information flow, reporting and policies and ensure compliance with CARF accreditation standards
• Develop and implement long and short-term strategies, plans and operational budgets
• Organizational strategy and visioning and tactical roll-out organizationally - including integration
• Organizational change - development, leadership and implementation
• Key stakeholder engagement (all levels and sectors), including working closely with the Board, Government Funders, Sector Advisory Committees and Service Agencies, Health Authorities and other Ministries, Families, (Acting CEO in absentia)
• Leadership and hands-on management of 600 staff and operational support for almost 500 supported individuals, programs and 60 locations geographically dispersed across the Lower Mainland
• Co-chair the equity, diversity and inclusion committee
• Fiscal accountability for budgets across all areas of the organization and measure, monitor, evaluate and report on progress against established goals
• Oversight of volunteer management

• Establishment and start-up of a non-profit society in the OTES providing supports and intentional community
• Setup all operations, premise location negotiation, policies and procedures, staff training, orientation, administration and communication
• Recruitment and management of staff and engagement of team volunteer base

• Leadership and management of 120+ staff (indirectly 400+ volunteers) and all operations (including provision of food services to over 500 folks on a daily basis) to house and support over 350 people nightly
• Operational streamlining and development of policies, procedures to accommodate massive initial growth in all areas
• Oversight and management of 188 units of social housing
• All related planning, financial and budgetary accountability
• Policy and program development and implementation in advocacy, mental health and community work, food services, volunteer and donations programs and other community-based developments
• Stakeholder management - adept at working with multi-stakeholder groups with multiple interests in a highly politicized environment (specifically leading up to and during the 2010 Olympics)

TELUS is a Canadian telecommunications company that provides a wide range of telecommunications products and services.

• Establishment, management and oversight of the Project/Change Management Centre of Excellence and the associated specialist staff
• TELUS Project Management Certification program oversight and implementation
• Oversight, coaching and mentoring of project and change management practitioners' organization wide
• Change management specialist assigned to various large-scale transformational projects (unionized)
• Development, delivery and implementation of project and change training program, methodology, workshops, tools, assessments and templates across TELUS

• Established organizational change management function and expertise within Vancity
• Communications and change management lead on two transformation projects

• Company Overview: ACCENTURE is a global professional services company with leading capabilities in digital, cloud, and security
• Consulting lead on varied HR, operational projects SAP, ERP, communications, process redesign, and organizational change and redesign projects including banking, insurance, financial services, travel, gaming, IT industries
• ACCENTURE is a global professional services company with leading capabilities in digital, cloud, and security