Gillian Hemmings
Nottawa,ON
Summary
4+ Years experience in inventory /orders
4+ Years assistant manager
Online grocery / receiving / merchandise
Food / hospitality
Cashier
Overview
13
13
years of professional experience
1
1
Certification
Work History
Fulfillment Associate
Walmart
Mississauga, Canada
12.2020 - Current
- Efficiently picks, and assembles orders from various temperature areas with great care, and quality in mind to achieve “on time” delivery to customers
- Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes
- Ensures that products picked are of the highest quality
- Correctly documents, and labels all orders correctly through interpretation, and understanding documentation including pick slips, packaging details, shipping labels etc
- Optimizes tote fill by packing orders in a space efficient manner while still ensuring product quality standards are maintained
- Balances fulfillment responsibilities with customer interaction, and offering service including supporting issues to resolution
- Ensures strict adherence to strict safety, and food hygiene standards including maintaining a clean, and hygienic work area, immediate clean up of all spills, debris, and ensures all totes are clean to avoid debris before packing
- Exhibits behaviours that support the organizations mission, and core values
- Participants in continuous improvement initiatives by suggesting changes including but not limited to operational procedures, productivity standards, and efficiencies, customer satisfaction, safety, working conditions, and quality standards
- Demonstrates flexibility in completing / adjusting to work assignments based on customer requests, and meeting- daily delivery schedules
Assistant Manager
Subway
Waubaushene, Canada
10.2015 - 12.2020
- Pleasantly, and courteously interacted with customers
- Consistently provided friendly customer service, and heartfelt hospitality
- Promptly, and empathetically handled customer concerns, and complaints
- Responsible for weekly inventories
- Supervised employees
- Managed food orders, maintained an A level store
- Followed safety food procedures, filled paperwork
- Completed, and posted staff schedules
- Recruited, rewarded, and terminated staff as needed
- Communicated changes, of food preparation formulas, standards etc, to staff
- Ensured that all local, and national health, and food safety codes are maintained, and company safety security policies are followed
Server/Bartender
Wild Wing
Mississauga, Canada
11.2011 - 10.2015
- Responsible for busing, and setting tables, assisting to run food, stock server stations, supporting the bartender as well as washing, and sanitizing the dining room, patio areas, general cleaning, and assisting with preparations for overall sanitation, and cleanliness efforts
- Took orders, relayed them accurately to the kitchen/ bar staff, and delivered beverages, and food orders in expected time manner
- Restaurant laps, making sure customers are satisfied with their meals, making sure they always have a refilled beverage, and clearing as i lap
- Constantly flipping tables, takeout orders, uber eats/ skip the dishes/ door dash etc
- End of shift bar responsibilities, beer count, liquor weight scale, dissemble, and clean dishwasher
- Everything stocked, from pop, to beer at bar etc
- Washrooms cleaned, and stocked, floors swept, and mopped after chairs being put up
- POS system shutdown for end of day reports, all Tv's turned off
Education
High School Diploma -
West Credit Secondary School
Mississauga, ON01.2011
Skills
- Punctuality
- Team building
- Fast learning
- Communication
- Customer Service
- Clean & organized
- Fast paced
- Outgoing
- Social
- Be kind to customers & coworkers
Certification
Smart Serve License, 01/01/11, Present
Timeline
Fulfillment Associate
Walmart
12.2020 - Current
Assistant Manager
Subway
10.2015 - 12.2020
Server/Bartender
Wild Wing
11.2011 - 10.2015
High School Diploma -
West Credit Secondary School