Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Credentials - License
Hobbies and Interests
Quality Experience
Interests
Timeline
Generic
Gillian Harmon

Gillian Harmon

Woodlake

Summary

Healthcare professional specializing in case management and patient care coordination. Skilled in creating and implementing personalized care plans to meet the unique needs of each patient. Well-regarded for ability to collaborate effectively with teams and adapt to the ever-changing healthcare landscape. Dedicated and compassionate Registered Nurse (RN) with a proven track record in providing direct patient care, triage, and care coordination in fast-paced environments. Excels at staying calm under pressure and handling difficult patients and high-stress situations with skill. Prioritizes building strong relationships with patients and their families through empathetic communication, a respectful attitude, and a commitment to excellent customer service.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Registered Nurse Case Manager

Key Medical Group
11.2018 - Current


  • Improved patient outcomes by consistently providing comprehensive assessments and developing tailored care plans
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
  • Investigated and resolved issues affecting hospital operations and patient care.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.

Registered Nurse, Renal Coordinator

Kaweah Delta Health Care District
04.2015 - 11.2018
  • Renal Coordinator functions include: accountability for planning and implementing plan of cares, evaluating patients and continuously communicating with the interdisciplinary team through the different phases of nursing care
  • Goals of care include: supporting the improvement of health care outcomes, empowering patients and families to engage in appropriate health seeking behaviors, disease prevention, supporting the self-management of chronic conditions
  • Care is provided in a holistic patient-centered approach across disciplines, spanning the continuum of care with an emphasis on assisting patients to seek an appropriate level of service when needed and reducing the overall cost of care

Staff Registered Nurse

Kaweah Delta Health Care District
01.2008 - 01.2015
  • Responsible for the implementation of the practice of nursing with the nursing process in conjunction with the health care professional team
  • Used the nursing process to assess, plan, implement and evaluate nursing care of the sick and injured
  • Educated patients and families to manage their illness or injury; including post-treatment home care needs, diet, exercise programs and self-administration of medications and physical therapy
  • Conducted screenings, diagnostic treatments and rehabilitative and supportive services as a senior nurse within a primary health care team
  • Delivered high-quality and compassionate treatment to indigent and low-income patient populations
  • Performed tasks with a patient-centered approach while seeking opportunities for improvement of processes and treatments
  • Provided health care education to patients

Phlebotomist, Laboratory Assistant

Kaiser Permanente
05.2003 - 01.2008
  • Conducted the collection of the appropriate amount of blood by venipuncture or dermal puncture for the specified test
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport
  • A thorough understanding of infection control and sterilization practices
  • Enhanced patient experience through compassionate care and communication during blood draw procedures

Education

Bachelor of Science - Nursing

Grand Canyon University
01.2013

Associate of Science - Nursing

Fresno City College
Fresno, Ca
01.2008

Associate of Art - Early Childhood Education

Cuesta College
San Luis Obispo, Ca
01-2003

Skills

  • Comprehensive care planning
  • Patient health assessments
  • Patient education in chronic diseases
  • Patient-centered medication instruction
  • Comprehensive palliative support
  • Compassionate patient support
  • Diabetes management support
  • Supportive care for stroke patients
  • Wound care management
  • Infection prevention standards
  • Patient mobility support
  • Therapeutic exercise guidance
  • Knowledge of DME regulations
  • Client referral management
  • Access authorization management

Certification

  • National RN Case Manager Certificate program 2024
  • California Driver's License
  • Basic Life Support Certification (BLS)

Affiliations

  • American Nephrology Nurses' Association (ANNA), 2016
  • Academy of Medical-Surgical Nurses (AMSN), 2016
  • American Nurse Associations (ANA), 2016

Credentials - License

Registered Nurse, California, #721274, 07/31/25

Hobbies and Interests

  • Hiking
  • Horseback Riding
  • Camping
  • Mindfulness Practices
  • High-Intensity Interval Training
  • Road Trips
  • Adventure Travel-Scotland 2023

Quality Experience

  • Professional Portfolio- A unique opportunity to demonstrate my skill of nursing such Education-teaching staff about CKD/ESRD/ CPAP; infection prevention; working with Unit Base council-a staff oriented organization within the hospital.


  • Magnet Recognition Program; I had the honor to be an escort for the Magnet representative.


  • COVID vaccine clinics; I worked in our local small town on the weekend to provide the vaccine.


  • Key Medical Group: Established-Case manager position in the ER for our Humana patients; Build the ESRD program-finding all the ESRD patients within Humana; Started our clinic program comprehensive care clinic (CCC) RN in working with the patients, Social worker, pharmacist and Doctors to provide a better structure of health care one on one.

Interests

  • Backpacking and Hiking
  • Adventure Travel
  • Gardening
  • Hiking
  • High-Intensity Interval Training
  • Passionate about balancing physical health with mental and emotional wellness

Timeline

Registered Nurse Case Manager

Key Medical Group
11.2018 - Current

Registered Nurse, Renal Coordinator

Kaweah Delta Health Care District
04.2015 - 11.2018

Staff Registered Nurse

Kaweah Delta Health Care District
01.2008 - 01.2015

Phlebotomist, Laboratory Assistant

Kaiser Permanente
05.2003 - 01.2008

Bachelor of Science - Nursing

Grand Canyon University

Associate of Science - Nursing

Fresno City College

Associate of Art - Early Childhood Education

Cuesta College
Gillian Harmon