Gillian Crane
Pointe-Claire,QC
Summary
Good communication, conflict management and multitasking abilities. Highly motivated and enthusiastic about helping people in need.
Overview
1
1
year of professional experience
Work History
Intervention Worker
Mission Bon Accueil
01.2023 - Current
- Used skills such as active listening and collaborative problem-solving daily to connect with participants and address concerns.
- Built safety plans to lower risk of crisis and intervened in specific manners outlined by procedures.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Offered supportive counseling and crisis intervention to individuals in crisis.
- Utilized motivational interviewing techniques to increase client engagement in treatment.
- Assisted in development and implementation of relapse prevention strategies.
- Planned outings
- Animated workshops on various topics.
- Successfully completed the following trainings: Suicide Evaluation, RÉSO, Nid-Ép and IGT.
Boarding Screening Officer
Montreal Trudeau Airport
08.2022 - 12.2022
- Developed and maintained positive rapport with passengers and other airport personnel.
- Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
- Used explosive detection machines and chemical swab systems to identify potential hazards.
- Interacted with public to give directions, explain rules, and regulations and respond to inquiries.
- Engaged in casual conversations with individuals to assess and analyze behaviors.
Education
Bachelor's - Criminology
University of Ottawa
Ottawa, ON12.2022
High School Diploma -
Beaconsfield High School
Beaconsfield, QC06.2018
Skills
- Effective Working Relationships
- Coping Methods
- Client Care
- Team Player
- Emotional Support
- Substance Abuse Support
- Crisis Management
- Treatment Options
- Supportive Counseling
- Reflective Listening
- Managing Risk
- Impulse Control
Timeline
Intervention Worker
Mission Bon Accueil
01.2023 - Current
Boarding Screening Officer
Montreal Trudeau Airport
08.2022 - 12.2022
Bachelor's - Criminology
University of Ottawa
High School Diploma -
Beaconsfield High School