Summary
Overview
Work History
Education
Skills
Languages
O.P.I. Certificate in French
Timeline
Generic

Gillian Chauder

Glace Bay

Summary

Dedicated professional with experience at Sobeys and Hallmark, excelling in customer service and conflict resolution. Demonstrated strong problem-solving skills and a solid work ethic while managing cash handling and ensuring customer satisfaction. Proven ability to maintain a clean environment and provide compassionate child supervision, fostering a positive atmosphere for both children and clients.

Professional childcare provider with comprehensive understanding of child development and behavior management. Skilled in creating structured and fun environment that promotes learning and growth. Known for reliability and adaptability, consistently meeting dynamic needs of families and fostering positive relationships.

Overview

6
6
years of professional experience

Work History

Babysitter

Dawn Spsraklin
01.2019 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Reassured children when upset providing emotional support and stability.

Cashier

Sobeys
05.2021 - 08.2024
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Welcomed customers and helped determine their needs.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.

Key Holder

Halmark
10.2022 - 07.2024
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.

Education

Bachelor of Arts - Child And Youth Study

Mount Saint Vincent University
Halifax
05-2028

Skills

  • Patience and empathy
  • Problem-solving
  • Time management
  • Strong work ethic
  • Following directions
  • Critical thinking
  • Flexible scheduling
  • Child supervision
  • Attention to detail
  • Toddler care experience

Languages

English
Native or Bilingual
French
Professional Working

O.P.I. Certificate in French

I maintained a high level understanding in french throughout the grades of 4-12 which led to me receiving the O.P.I. certificate making me certified bi-lingual.

Timeline

Key Holder

Halmark
10.2022 - 07.2024

Cashier

Sobeys
05.2021 - 08.2024

Babysitter

Dawn Spsraklin
01.2019 - Current

Bachelor of Arts - Child And Youth Study

Mount Saint Vincent University

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Gillian Chauder